Portugal Adventure Vacations

The hotel is centrally located, near train station, metro system and walking distance to many attractions. 20 mins from airport - 15 euros by taxi, less by bolt.

Breakfast needs to be improved Excellent reservation staff and reception people

When booking take care that when you book marina view, the picture shows a balcony. They do not guarantee you will get one and there is no were they state this. Apart from this the hotel is ok, no parking for cars and no outside pool which is a shame.

It was good

Standard room poor and when i complained i was told what would you expect for entry level room. Generally customer service gery poor for a leading hotel of the world chain

This was our first visit to Portugal, and Porto Palácio Hotel gave us a wonderful first impression. The entrance is beautiful and grand, and check-in was quick and seamless. We arrived early, so the hotel stored our luggage and invited us to enjoy a complimentary drink and nuts at the rooftop bar while we waited. The panoramic views over Porto were incredible, especially at sunset. Our room was spacious, comfortable and easy to navigate. The toilet and bath/shower being in separate rooms worked well for us. The minibar was a nice touch, although it left limited space in the fridge for our own drinks. The TV was modern and easy to use, with Chromecast and useful information about the hotel and local area, although connecting to Chromecast was temperamental. The hotel’s WhatsApp service was also really convenient for non-urgent requests, such as booking an airport transfer or asking general questions. Overall, the room was clean, but we did notice some dusty areas on the floor and some wear and staining around the bath. While these were only minor issues, we expected the bathroom to be a little more spotless for a hotel of this standard. Unfortunately, we didn’t have time to try the spa, restaurant or gastrobar, but we thoroughly enjoyed our stay and would happily recommend Porto Palácio Hotel.

Standard room poor and when i complained i was told what would you expect for entry level room. Generally customer service gery poor for a leading hotel of the world chain

My stay was great.

This was our first visit to Portugal, and Porto Palácio Hotel gave us a wonderful first impression. The entrance is beautiful and grand, and check-in was quick and seamless. We arrived early, so the hotel stored our luggage and invited us to enjoy a complimentary drink and nuts at the rooftop bar while we waited. The panoramic views over Porto were incredible, especially at sunset. Our room was spacious, comfortable and easy to navigate. The toilet and bath/shower being in separate rooms worked well for us. The minibar was a nice touch, although it left limited space in the fridge for our own drinks. The TV was modern and easy to use, with Chromecast and useful information about the hotel and local area, although connecting to Chromecast was temperamental. The hotel’s WhatsApp service was also really convenient for non-urgent requests, such as booking an airport transfer or asking general questions. Overall, the room was clean, but we did notice some dusty areas on the floor and some wear and staining around the bath. While these were only minor issues, we expected the bathroom to be a little more spotless for a hotel of this standard. Unfortunately, we didn’t have time to try the spa, restaurant or gastrobar, but we thoroughly enjoyed our stay and would happily recommend Porto Palácio Hotel.

Clean room and extremely accommodating

Standard room poor and when i complained i was told what would you expect for entry level room. Generally customer service gery poor for a leading hotel of the world chain

Location , Location , Location !! Couldn't pick a better spot on the strip with little grocery store across street and bus stop to airport and Hop off and on tours just a short walk up street . Only downside is elevator is very small ( problem when loaded with luggage ) Troy from Canada