Madeira Region Yoga Vacations

Staff at the reception counter were professional, courteous, and helpful. Staff in the restaurants could have been a little bit more helpful but no big deal.

The staff is way too courteous in this hotel. Valter made sure that our stay was perfect, and help us book some nice tours. Everyone was really polite and helped cover the few shortcomings the rooms had.

We had a good stay, the reception staff are very welcoming and friendly. Room was clean and there was plenty of spare towels, pillows etc. We went on half board basis. Although there was plenty of food, it lacked taste. Buffet menu needs to improve, especially the hot food for vegetarians. Very insipid. Also we felt cheated because we asked for tap water at dinner and got charged for it! The head waiter takes the order for drinks and we felt it was his duty to inform customers that they charge even for tap water! It is ironical that they give free prosecco and at breakfast, but charge for water at dinner!! Customers can make an informed decision about ordering water if the hotel can make them aware of their charges. Overall, the staff are hard working and try very hard to do their best. Not a bad place to stay but be prepared to pay for your water at dinner!

We had a wonderful stay at Reid's Palace. The staff went above and beyond, the hotel is stunning and we couldn't have asked for a better experience.

The staff is way too courteous in this hotel. Valter made sure that our stay was perfect, and help us book some nice tours. Everyone was really polite and helped cover the few shortcomings the rooms had.

We had a good stay, the reception staff are very welcoming and friendly. Room was clean and there was plenty of spare towels, pillows etc. We went on half board basis. Although there was plenty of food, it lacked taste. Buffet menu needs to improve, especially the hot food for vegetarians. Very insipid. Also we felt cheated because we asked for tap water at dinner and got charged for it! The head waiter takes the order for drinks and we felt it was his duty to inform customers that they charge even for tap water! It is ironical that they give free prosecco and at breakfast, but charge for water at dinner!! Customers can make an informed decision about ordering water if the hotel can make them aware of their charges. Overall, the staff are hard working and try very hard to do their best. Not a bad place to stay but be prepared to pay for your water at dinner!

We had a wonderful stay at Reid's Palace. The staff went above and beyond, the hotel is stunning and we couldn't have asked for a better experience.