Ko Jum Waterpark Vacations

All staff members worked exceptionally hard. One person managed all duties, including driving the shuttle, housekeeping, concierge services, and luggage transportation. The restaurant team was consistently unaware of our VIP discount and encountered repeated issues. Towels were limited, old, smelled bad, and torn, which is uncharacteristic of a VIP hotel listed on Expedia. We used Expedia for our two-week stay, but this hotel was the worst option. The tour arranged by the hotel was also disappointing—unable to see what we paid for. On the last day, the tour agent tried to charge us 500 baht for a Grab ride to the airport, although it only cost us 300 baht via our app. We expected these services to be reliable and honest.

I really enjoyed my stay. The staff was so friendly and helpful. The private access to the beach was lovely and the breakfast was delicious. Walking distance to Monkey Trail (my favorite) and tons of good eating spots and shopping.

Wonderful place, very quiet

Clean, modern rooms and great pool areas. Staff were very friendly, and cocktails were excellent. Fitness facilities were well maintained, and the beach is just a 5‑minute walk. Only improvement needed is more shaded spots at the rooftop pool, as it gets very hot in the sun.

Lovely stay. Great rooms and walking distance from the beach and the bars and rstaurant of Ao Nang. Perfect

Very welcoming on arrival with easy check in and out. Staff were always very friendly and happy to help with any questions or advice. Facilities were great and well maintained. Hotel clearly has a focus on being eco friendly. Shuttle to the beach meant the resort was away from the noise of Ao Nang Beach but easy to get to.

Food was great, pool was very nice and clean.

Great staff, excellent location and beautiful rooftop pool!

Staff was outstanding but room was facing the road and was quite noisy and showers were cold every day.

Clean, modern rooms and great pool areas. Staff were very friendly, and cocktails were excellent. Fitness facilities were well maintained, and the beach is just a 5‑minute walk. Only improvement needed is more shaded spots at the rooftop pool, as it gets very hot in the sun.

Friendly staff, lovely clean rooms, nice pool area.

Staff was outstanding but room was facing the road and was quite noisy and showers were cold every day.

I had a fantastic time between 2 jobs staying at this resort hotel. Staff is amazing. Food is excellent, everything is shiny clean. Big room with huge balcony. Shuttle to Ao Nang beach and shops all day. Only suggestion I would make to them would be carpet in the corridors.Would reduce noise from door closing and guests walking around at 2:00 AM. Not a problem for me since I always carry earplugs when travelling. I slept like baby. I will certainly return. Francois

Clean, modern rooms and great pool areas. Staff were very friendly, and cocktails were excellent. Fitness facilities were well maintained, and the beach is just a 5‑minute walk. Only improvement needed is more shaded spots at the rooftop pool, as it gets very hot in the sun.