Via Lattea Waterpark Vacations

Front staff were nice however when we checked in two young girls were sitting on the counters... and then the same girls tried to enter our room shortly after we went into our room. We didn't feel safe leaving our valuables. Also no airconditioner.

Beautiful hotel! Our room was perfect with all of the amenities that you need and a gorgeous view of the lake! The staff was so friendly and helpful! It is a 20-25 minute walk to the ferry that takes you to other areas of the lake. The ferry to Bellagio is an hour and a half. If I were to come again I would have stayed closer to the areas where we wanted to go. Great hotel and staff but a bit far from the action. Lecco was a bit of a sleepy town in late October.

This property was very confusing when booking and became even more confusing when we arrived. In the pictures they show the castle property which leads you to believe that its part the overall property and you have access to the grounds. No you don't. The old castle property belongs to someone else and you do not even have access to walk around the grounds. It's quiet as your out in the country so not possible to walk to restaurants. We choose to stay and eat at the hotel for the convenience. Food is fine but nothing special. Staff were good. The room had a broken scones light that should have been fixed a long time ago. We were disappointed as the pictures lead us to believe one thing and found something very different. My wife and I both commented that if they had not portrayed it as part of the castle we would have still stayed here. They are using the photo to attract guests so based on that we are giving a lower score.

The property is clean if rather sparten. It could use some fresh paint and updated carpet. Staff is excellent and very helpful and breakfast spread is quite substantial. Unfortunately, the beds are like something you find at a summer camp and to say this place has air conditioning is a bit of a stretch. It has something that looks like an air conditioner, but that is the extent of it. Comfort is complicated by the fact you cannot leave the windows open due to the nearby nature park. Location is good. Some positives, but for this kind of price, I would look elsewhere.

Good service and excellent place to stay close to the city .

well appointed room. friendly and helpful staff. Excellent breakfast.

A very elegant hotel in a very convenient location.

The room was quiet, neat and clean, and the bed was comfortable. The staff was very friendly and helpful, which I appreciated as i arrived very late at night. The shuttle service was efficient.

Servers are excellent and very polite.

It was a very nice and spacious hotel, would recommend, especially if you want to stay close to the airport

The room and facilities was spotless the staff were brilliant would definitely return if I got the chance.

Servers are excellent and very polite.

Front staff were nice however when we checked in two young girls were sitting on the counters... and then the same girls tried to enter our room shortly after we went into our room. We didn't feel safe leaving our valuables. Also no airconditioner.