Kolín 2 Waterpark Vacations

I made a terrible mistake booking this so called "4 Star" hotel. It does not even deserve 1 star. It says on their web they have a restaurant (Tonnini Enoteca Wine Bar) located in the basement serving international cuisine, local dishes for lunch and dinner, plus a daily buffet breakfast. All lies. Wrrive arrived one night and took the elevator to the basement to find a building site. No information advising on restaurant being closed. Nobody to ask either, we left every morning after 10am except a couple of days we went early and we never saw anybody in reception, only Saturday and Sunday. Nobody there at nights when we came back betweek 9.30 and 10pm. Reception is supposed to be open 10am-10pm. More lies. Couple of bars around so we went there. We were 2 people in the room and only 1 bath towel was left (no basin towels, just 1 bath towel and a floor towel). Since we could not find anybody in reception we could not ask for one or even leave a note as there was no paper or biro in the room and I honestly did not bring any with me. We had to buy a towel, then. Daily housekeeping? Expect none. Our first day, the bed had not been done. The rest of the days we left the sign in the door requesting for the room to be done. Only the bed was made (pillows thrown, nothing straightened, duvets folded on top, that was all). No hoovering, or dusting, no bathroom done at all. Not a single day. Only toiletry: watered down soap, I had brought my own shampoo. No 4 star standard

The property was beautiful with the most convenient location right at the foot of the Charles Bridge. The staff was so helpful and assisted us with an early check in due to our early arrival in Prague. Would stay here again!

Great location - fantastic view and easy access to all the spots. Room was comfortable, small and could be tight for a longer stay.

Location of this hotel was perfect for us.

Loved our stay….we will return. Very “boutique feel” and a great feeling of caring service. Entire staff experience was wonderful. Great New Town location, but very quiet and peaceful location.

Wonderful.

Outstanding location, convenient and very close to everything. A tourist wants.

This was the perfect place to stay in Prague! It was near the Monastery, Castle, mini Eiffel Tower and Hop on, Hop off stop. We asked them to reactivate the air conditioning in our room, even though it was mid October, and they did. We would definitely stay here again. Pavel was very helpful! Wonderful lounge with a free coffee bar and cakes each afternoon.

Really enjoyed my stay at this new boutique hotel. The location is great, right in the center of Prague and everything feels fresh and nicely designed. The staff were very friendly and helpful. I also had dinner and a few cocktails at the hotel bar and both were excellent. Would definitely stay again

Wonderful location, great location & good breakfast selection. The room could use little more light fixture, so writing in the evening could be easier. The bar is well stocked but didn’t see a bartender.