Spanish Pyrénées Waterpark Vacations

Everything was great. Only problem was our air conditioning wasn’t working and it was super hot that day and night. Did complain about it, as it was so late when we checked in they couldn’t do anything. Staff were kind and helpful. Would stay here again next time, hopefully the air conditioning will work.

Beautiful villa a short bus ride / 20 mins walk from town in a quiet area. The villa is very nicely decorated and the owner is very helpful and friendly and made us feel at home. Very nice and healthy breakfast and excellent staff for a fantastic stay in San Sebastián!

Beautiful hotel, quiet and comfortable. Friendly staff, lovely pool on the 6th floor and a few minutes walk to the Guggenheim 🐶

Everything about Villa Soro was exceptional. From the spacious room with a private garden, to the beautiful lounge areas and garden, the wonderful breakfasts and lovely staff. It was a haven to retreat to in the heat of the afternoon. We also enjoyed using the hotel bikes for transporting us all around San Sebastián. A truly wonderful stay.

My first complaint is with the quality of beds , they are the cheapest kind, the hotel tried to address my complaint by putting a mattress topper on but it just made it worse. Secondly the towels that were given to us were stained with dried blood , not good by any standard ! The breakfast is great if you’re wanting a cold fruit and a bit of cake, but for £24 I’d expect something hot other than eggs . The location is ok but you need a car to see San Sebastián and its surroundings . Lastly we paid for spa access but for all £250 extra for 3 nights there was never anybody in the reception and no directions. Just a waste of money as is breakfast

Beautiful hotel, quiet and comfortable. Friendly staff, lovely pool on the 6th floor and a few minutes walk to the Guggenheim 🐶

This was one of the best hotels I’ve ever stayed in. The rooms were spacious and impeccable, and the staff was extremely helpful. They literally anticipated needs. We parked our car in the hotel garage and every time we needed it during our stay, there were fresh bottles of water in the car. There was also always new bottled water in the room, along with nightly chocolate surprises. We stayed over Fourth of July and found America themed cupcakes in our room.

The hotel is beautiful and the staff is super attentive.

Good place. Centre to everything. No tea, kettle or coffees in the room. Rooms are clean. WiFi was non existent and had to use our own data. Staff were friendly and very helpful. The rooms need a little up dating. Only stay one night. The hotel was peaceful while we were there. Taxi can stop in front of this hotel. The soap was over the bidet. Which was a stretch from the sink. If you stay for a day or two then this is fine if longer. I would recommend the other branch one which is closer to the coach station, just ten minutes away. Air conditioning work great.

easy check in despite no reception at point of arrival, good room, only snag was not enough plugs: one euro & one American plug by the bed not helpful for euro travellers as do not carry a US plug so charging awkward. otherwise perfect stay

Everything was great. Only problem was our air conditioning wasn’t working and it was super hot that day and night. Did complain about it, as it was so late when we checked in they couldn’t do anything. Staff were kind and helpful. Would stay here again next time, hopefully the air conditioning will work.