Vallnord Waterpark Vacations

I can't say that this hotel is bad, but several moments ruined good impression, mostly about the service (or lack of normal service). As an example, in the room for 3 people we found only 2 glasses and 1 vanity kit, and bed for 1 person was without normal size pillow. We requested extra glass and pillow from reception, it didn't help. Finally, in the last evening, we tried to boil water for the cup of tea in the kettle (provided by hotel) in our room. As a result, water and chemical foam (it looked like foam from some washing detergent) came out of kettle (it was properly closed BTW), spilled on the table and scared us. When we came to reception to complain about it, receptionist Mir didn't even said that he is sorry about this situation - he started to ask questions like 'what did you put in the kettle', being extremely rude. This situation and the fact, that other receptionist didn't warn my friends before they left the hotel, that the day they were leaving, the road in front of hotel is completely blocked by the market and the bus have no chance to pick them up (even though they discussed that my friends plan to take the bus next morning). I don't recommend to stay in this hotel, the service there doesn't meet any expectations for 5 starts hotel (or good hotel in general)

Love the place, park inside and walkable to many plces

beach view, nice staff, clean room

nice rooms but staff has gone down hill

This hotel was lovely! The staff were so kind and accommodating. The food was plentiful and excellent. The location was central to everything. I loved the decor. Very stylish. Wonderful experience.

I can't say that this hotel is bad, but several moments ruined good impression, mostly about the service (or lack of normal service). As an example, in the room for 3 people we found only 2 glasses and 1 vanity kit, and bed for 1 person was without normal size pillow. We requested extra glass and pillow from reception, it didn't help. Finally, in the last evening, we tried to boil water for the cup of tea in the kettle (provided by hotel) in our room. As a result, water and chemical foam (it looked like foam from some washing detergent) came out of kettle (it was properly closed BTW), spilled on the table and scared us. When we came to reception to complain about it, receptionist Mir didn't even said that he is sorry about this situation - he started to ask questions like 'what did you put in the kettle', being extremely rude. This situation and the fact, that other receptionist didn't warn my friends before they left the hotel, that the day they were leaving, the road in front of hotel is completely blocked by the market and the bus have no chance to pick them up (even though they discussed that my friends plan to take the bus next morning). I don't recommend to stay in this hotel, the service there doesn't meet any expectations for 5 starts hotel (or good hotel in general)

beach view, nice staff, clean room

This hotel was lovely! The staff were so kind and accommodating. The food was plentiful and excellent. The location was central to everything. I loved the decor. Very stylish. Wonderful experience.

Clean room, excellent gym facilities, good breakfast

It was perfect for our family of 5. Great location, easy check in and check out, large kitchen, clothes washer/dryer and hanger, excellent water pressure for showers.

Excellentand attentive staff, spotless rooms, fantastic location! If I could, I'd give it 10 ⭐!

Cheap hotel, good location

This hotel is beautiful and the location is great. I would have given five stars if it weren’t for two minor issues, the room service menu is from the restaurant so they have a limited selection, the TV’s have a weird remote and I couldn’t really watch anything. However, if you are more cultured than me and don’t care about things like that then you will adore this independent wonderful hotel with professional and warm staff that is really unique and very welcoming.

Location was great…near everywhere. Staff and amenities were excellent but I wish the rooms could’ve been cleaner especially the floors. A thorough mopping would do wonders in lieu a casual vacuum.