Pigeon Island National Park Waterpark Vacations

Very nice sea view very good breakfast nice staff

Loved the lake and surrounding area. It was so serene. Breakfast was included and was amazing. It was cozy detached cabana type of room. Friendly staff.

Great staff. Smaller boutique hotel had thenfeel.of personal service

Outdoor space, with beautiful, lush garden, direct access to the beach and facilities (one of the largest, nicest pool we have ever seen) as well as the beautiful architecture of the main building easily justify a 5. The room would be 3 only, hence the 4 on average. The rooms are large and have largely kept their original style and furniture (a plus) but felt tired. The carpet on the floor was worn out with a dodgy large brown spot. The aircon couldn’t be adjusted. It was either very cold and noisy or no aircon at all. We had to go for no aircon which meant a musty atmosphere given the significant external humidity. One of the lamps was damaged. Staff generally nice and helpful. There was a wedding in the hotel for two of the three days. Manageable but quite noisy at times.

Clean rooms and available facilities. Changing facilities at end of stay were fantastic. Food was lovely and the availability and choice was really good. Sauté was our favourite of the speciality restaurants.

A decent seaside venue with good facilities. Nice layout. However some maintenance and service deficiencies with AC unit leaking stagnant water that needed multiple calls for clean up. Maintenance crew only mopped the dirty water and left a air fresher for the guests to use. Had to call room service to have rest of the clean up completed. No engagement by property management at all. The pool, beach and bar staff are very pleasant and courteous. However front desk and onsite managers need more training in customer service and ensuring that they listen to the guests instead of being dismissive. Other properties in the location have nicer beaches and better trained more friendly and responsive management. The adjacent usable public beach is crowded. Not meeting standards of an Expedia VIP property in terms of overall standards and service.

Outdoor space, with beautiful, lush garden, direct access to the beach and facilities (one of the largest, nicest pool we have ever seen) as well as the beautiful architecture of the main building easily justify a 5. The room would be 3 only, hence the 4 on average. The rooms are large and have largely kept their original style and furniture (a plus) but felt tired. The carpet on the floor was worn out with a dodgy large brown spot. The aircon couldn’t be adjusted. It was either very cold and noisy or no aircon at all. We had to go for no aircon which meant a musty atmosphere given the significant external humidity. One of the lamps was damaged. Staff generally nice and helpful. There was a wedding in the hotel for two of the three days. Manageable but quite noisy at times.

Clean rooms and available facilities. Changing facilities at end of stay were fantastic. Food was lovely and the availability and choice was really good. Sauté was our favourite of the speciality restaurants.

The hallmark of the hotel is the staff. Amazing friendliness, very accommodative and made us feel very much at home. Hotel overall was convenient and did justice to our stay. Check in was delayed for at least 45 minutes. It didn’t appear to be busy at the reception. Restaurant: Dinner was quite good with a well planned menu. Much variety and on point when it came to taste. Desserts could be better as seemed to be in the same spectrum. Breakfast could have been better on quality. Rooms were good sized, beds with average comfort. TV remote did not work but didn't really use it. Bathroom was well equipped. Showers with good pressure and wonderful hot water. Could have better utility for hanging towels and hooks for cloth storage. Would like to come back and enjoy the hospitality again.

No refrigerator in room this is a biggie for travellers like us in the tropics . Only two skinny towels gym closed rooms ok but not flash at all

It is a wonderful beachfront setting and the well-trained staff are always helpful. We very much enjoyed our stay here for the second time.

Loved the lake and surrounding area. It was so serene. Breakfast was included and was amazing. It was cozy detached cabana type of room. Friendly staff.

Great location. Friendly and helpful staff. Great food. Very comfortable bed. Only complaint is the walls in our room were very dirty