Nanao Ski Vacations

Very central location. Spacious rooms. Excellent front desk staff. Will stay again.

The rooms were lovely. Unfortunately the toiletries are not in the room only in the onsen which I didn’t find ideal. The garbages in the rooms are really tiny and I’m all for sustainability but this doesn’t really make a lot of sense when you’re catering to travellers in a City that doesn’t provide garbage facilities leaving them no choice but to bring it back to their hotels. Overall, this is a beautiful hotel with really wonderful staff. I just wanted to point out a couple things that could use tweaking.

Great customer service

Attentive staff, beautiful hotel and room! Large room with amenities inside which was a pleasant change up as our other hotels required grabbing amenities from the lobby. Location was great, right near major shopping and markets