Val d'Elsa Ski Vacations

Room floor was sandy, pillows were so flat to be non existent. Check in staff was lifeless and still working 12 hours later so there's a clue. Restaurant is uninspired and caters to German tourist. Breakfast is blah, lots of variety but none of it really good. No explanation of beach club, pool was closed and one of the main reasons the hotel was chosen. Overall a tired property.

Front desk helpful 1 st day , 2 nd day man was rude . Property is clean except the showers have mold

Great location near the Pisa airport. Very well designed rooms with big new shower and quiet !

Hotiday terrible communication, emailed 3 times for information and had no replies. Hotel was in a good location. Pool staff were really helpful, reception staff first day were helpful after this it always felt like we were putting them out with any questions. Hotel rooms were in need of updating.

Front desk helpful 1 st day , 2 nd day man was rude . Property is clean except the showers have mold

Beautiful hotel in a very centralized portion of Florence. Very walkable. Breakfast was great and staff was fantastic! Would definitely stay here again!

Air conditioning in room need to perform better in summer Public areas good

Great location with great rooms. It was exceedingly hot and the air-conditioning kept up. The roof top bar was amazing- you could see the whole city.

Loved the location, staff, amenities, A.C., rooms and bathrooms! Excellent!!!!

The property was located off the beaten path, across from a lovely park, which made it very quiet. Our room was HUGE and VERY comfortable! The staff was lovely and extremely helpful with cabs, directions, reservations, etc. etc. I would definitely stay here again, and look forward to returning!