Marrakesh-Tensift-El Haouz Scuba Diving Vacations

I was unsure how many stars to give this riad. The service deserves 5 stars - huge thanks to AbdeSalam and Mohamed for being so helpful and welcoming. As for the riad itself, here are the pros and cons: Pros: • Excellent location near Jemaa el-Fnaa (behind Café de France) • Traditional Moroccan style • Friendly customer service • Daily breakfast included • AC and Wi-Fi available • Mint tea and pastries on arrival • Room cleaned and towels changed daily • Walking distance to souks and restaurants Cons: • Very old building • Noisy - thin walls and loud doors • Low doorways (watch your head!) • Outdated bathrooms with a moldy smell • Strong fragrance in the building • Saw cockroaches in the room and pool area There are two buildings: the main one (some rooms and for check-in and breakfast) and a second one called “Terraces” where we stayed. It’s a short, safe walk between them. Our room was basic but had essentials like a safe, shampoo, and tissues. Overall, great staff and location, but the building itself could use updates.

So I will start with the staff. 10/10 absolutely brilliant and caring staff, they were helpful and kind and always had a smile on their face. Initially when we arrived they gave us a room with a king size bed when we requested 2 single beds but upon asking they asked us to wait for an hour and it would be ready which was convenient because we had time to go get dinner as it was late. In terms of the room its was spacious and however there was a few things about the room which we did not like. The shower did not have a door or a net it was like a open shower which meant that water would drip onto the main floor of the bathroom. Also there was no windows in our room or toilet which was not ideal because at night it would get hot and the AC was not great at keeping the room cool but i dont khow if it was because of the temp of the country itself or the AC. The jacuzzi was a nice touch and used it a few times , you have to let the staff know 2 hours in advance to warm it up but even then it did not seem as hot as a jacuzzi could be and it was not the cleanest but that could be because it was on the roof so open to flys and pieces of leafs. Location wise it was extremely ideal, literally a 5 minute walk to the main markets shops and for any excursions we booked externally the meeting points where a 5 minute walk max and compared to the other riads ( morrocon hotels) it was not secluded and felt extremely safe.

Great hotel, walkable to souks and main sightseeing. Staff went out of their way to accommodate our needs. Will stay again!

The property was excellent. The service was exceptional. Especially from.Our-Eddine

The staff was excellent! The property was very peaceful and the landscaping gorgeous. We enjoyed the food as well.

Great hotel, walkable to souks and main sightseeing. Staff went out of their way to accommodate our needs. Will stay again!

The property was excellent. The service was exceptional. Especially from.Our-Eddine

I don't know if the rooms in all riads are so sensitive to noise. I'm not sensitive, but the rooms are really very soundproof. Especially if you stay under the terrace, you can hear the chairs being pushed back and forth all the time. I can't understand why the riad managers don't do anything about this. The rooms are really very small and unfortunately musty due to humidity (we had to change rooms). The staff are really nice and make an effort. Unfortunately, they can't help the circumstances. The location is good. The breakfast has very little choice and is almost always the same. The riad managers can certainly make a big difference here with small changes. Otherwise you will continue to get a lower rating. Translated with DeepL.com (free version)

Overall was good, not best location, it’s a fair walk to souks or restaurants. Nothing close by. Swimming pool extremely small, breakfast its simple but good. Music keeps playing at night which is a bit annoying. I’ll give a 6 out 10. Recommend to stay there, staff are really welcoming. Shout out to Mustafa, really helpful. Also do it the Balloon ride which the hotel offers, great offer. Thanks

Warning! property was great, staff were super friendly. However we were put across the road in a seperate building. The first night was horrible, after complaining they moved us. Was like a completely different experience. They shouldn’t be charging the same amount to stay in the crap place across the road. Main hotel was beautiful, full of light and a cute pool in the middle. Checkout took a long time