Champagne-Ardenne Scuba Diving Vacations

Everything was perfect! Excellent stuff, so helpful. Will be back.

Although the rooms are small by American standards, they are nicely designed and comfortable. Staff is genuinely friendly and helpful.Breakfast is great with good selection of French cheeses, French pastries and a variety of teas. Great location with rue Saint Lazare and Boulevard des Martyrs giving you a genuine taste of French art de vivre with cafes, restaurants, bakeries and all sorts of shops.

New owners have refurbished. There's a gym. A pool table & delightful courtyard. Rooms are cleverly designed making use of every inch of space. Bed comfy. Chargers provided. Free home baked cake every afternoon. Coffee machine provides free hot beverage all day. Plenty cafés/carrefours/tabac nearby. A calm, pleasant suburb. Cab rank immediately outside, ideal for Longchamps Races (€8-13 fare). Also entry to M. Porte de St Cloud fo wider travel. New owners hv done a great job. Staff on desk so helpful. Wl def return.

Nice

We paid on average $1400/nt for what is presented as a five-star Relais & Châteaux hotel. Our experience was closer to a three-star property and absolutely not worth the price. Our room had broken taps, housekeeping left cleaning supplies behind, and trash wasn’t removed. At breakfast, we encountered dirty dishes, glasses with lipstick on them, wet menus covered in dirt and debris, and stale bread. After trying breakfast twice, we stopped eating there. Service was equally poor. Staff constantly rotated, no one took ownership of our complaints. The hotel has virtually no amenities, making the lack of attentive service even more glaring. The hotel also failed to properly warn us about police checkpoints during planned street closures or tell us we needed proof of our hotel stay to get back. The hotel should have given us advance notice and proper paperwork that the police would need to get in. We were left to fend for ourselves. After two nights, we had enough and moved hotels to salvage our trip. The hotel initially refused to refund our unused nights. We finally negotiated a one-night refund, only to later be told they would deduct Hotels.com’s commission from the agreed amount. A manager never returned our repeated calls. Luxury prices without luxury standards. This hotel was a disaster. Stay away.

This was our first time at Hotel Normandy. It is a very cute property, and service was excellent. We had the Executive room, which was well appointed and spacious. The room was clean, but they are doing some renovations, so hard to keep the public areas clean. We would definitely stay here again.

I hope it was just me. Reception was one of the worst. Room, beds, pillows look worn and sad. Worst was the non functioning AC. Reception was unhelpful so I decided to pack up and move to a better hotel.

Clean and efficient with a helpful staff. The location was the best thing about this hotel. Line 1 & 7 for the metro are steps from the hotel and right behind the Louvre.

Everything was perfect! Excellent stuff, so helpful. Will be back.

Great location near to metro restaurants and shops. Very clean