Arctic Europe Scuba Diving Vacations

Great staff, amazing lunch and breakfast

On a positive: check in was relatively fast and accommodating, beautiful views of the ocean. On the other hand, room furniture was old, room was consistently not made up until early evening hours, phone calls for hotel services were not answered for up to 10 minutes, daily parking fees were unreasonably high.

Clean, quiet, beautiful landscaping and prime location.

My only issue was that I did not receive the discounted rates that LXR offered because I made my reservations through Expedia. I feel Expedia should be more transparent or at least or the same discounts as the hotel does.

About a minute walk from Times Square, the hotel is nice and clean and the staff in the lobby was kind and emailed us when our room was ready. We had 2 queen beds, small space for 3 adults, can't imagine having 4. Bathroom is a sliding door. Not enough space to put your clothes away. They dont provide complimentary slippers ($3.50USD); no robes, 2 complementary water bottles. If you want more the store/cafe downstairs has them for about $2-3. They provided enough towels for our stay and if you need anything else you can "order" it through their app, which was great because we didn't have to be in the room or return to the hotel to request things. Location is also close to various subway lines, which was great. About a 25 minute walk to Koreatown or a 13min subway ride.

Great staff, amazing lunch and breakfast

On a positive: check in was relatively fast and accommodating, beautiful views of the ocean. On the other hand, room furniture was old, room was consistently not made up until early evening hours, phone calls for hotel services were not answered for up to 10 minutes, daily parking fees were unreasonably high.

Clean, quiet, beautiful landscaping and prime location.

Everything as expected!

Rooms are clean and nicely updated, not too much interaction with the staff, but those that I met have been very nice. We sat up by the pool and rented a bed ($92) to get a little bit of shade. It’s too bad there are no umbrellas and that a cabana cost over $200.

Fabulous hotel. Room was beautiful, and service was perfect.

We had a great stay at this hotel in Rome. The location is excellent—close to major sights and easy to get around on foot. The staff were genuinely friendly and welcoming, always ready to help with anything we needed. The hotel itself was clean, comfortable, and made our trip even more enjoyable. We would happily stay here again.

Performance of appliances & mechanical equipments was questionable. Also, simple amenities like easier-access to closing/opening of window curtains would have positively impacted the stay there.

The staff make this property special. They truly treat you like family!! This place is the best!! My new favorite spot lace in Rome!!