Hanko Scuba Diving Vacations

Great hotel, but without staff

Fantastic location Very Helpful , friendly team Clean . Updated room Would go back!

The hotel would have been 5 star if it wasn't for the terrible check in experience. The rooms were not ready at 4pm and then when they were finally available we were informed that they would be a double bed instead of the two single beds booked. The hotel claimed that they would only guarantee beds booked directly or through their chain site. After lots of back and forth and escalation to the hotel manager, they arranged for an upgrade to a family room (two single beds and sofa bed) but this was not available until nearly 8pm. The rooms were well decorated and clean with comfy beds and powerful showers. The room also had an excellent view. Breakfast was fantastic but food was cleared away promptly at 0930 which so you had to get there early. The spa was basic and would benefit from some renovation. Overall, it was a pleasant stay that sadly got off to a bad start but we would stay again. All staff were very apologetic and helpful throughout our stay.

The rooms were clean, comfortable, and well-maintained, but what really made our experience outstanding was the help we got from front desk team, especially from Tom and Danny. From the moment we arrived, they went above and beyond to make us feel welcome. Their warm hospitality turned a good stay into a great one, and we’re so grateful for their help. The location of the hotel is outstanding—close to everything we wanted to see and do, which made our trip so much easier and more enjoyable. On top of that, the breakfast was excellent, with plenty of delicious options to start the day right. We highly recommend this hotel not only for its facilities and location, but especially for the exceptional service at the front desk. We’ll definitely be back!

Great location! The staff were awesome!

Had a few problems with check in but got all sorted - unfortunately spa was bottled avaialavle as went bust the day before Overall we stay stay in Oslo quite regularly and this is the best hotel amongst the 5stars!

Great first stay in Oslo. Great breakfast included and convenient parking nearby. Had a great room on high floor with balcony overlooking the water.

Beautiful hotel with comfy bed. Staff very friendly and helpful always, the breakfast buffet was amazing!

The hotel is right in the middle of old Oslo which is great for seeing the sights.

It was a beautiful location with a wonderful restaurant

There was no kelinex or tissue in oir room. There was also only earl gray tea in our room. English breakfast tea is a common tea to provide in hotels and I could not get it in the room or in lobby.