Good property away from the masses. Good facilities but a pool would add. Staff friendly and helpful. Food good.

The hotel building is great and it looks very nice. The rooms inside are also very nice. Clean and elegant. The furniture is old-style and very good. The service of the main hotel staff was good but the dining area staff service was terrible on the first day (except one younge server). First day, it felt like we came to the dining area of a no-star small hotel for breakfast. Long line up on the coffee machine, no refill in scrambled eggs for almost 20 minutes plus. even reminded a couple of staff members but they said they informed kitchen . nothing more they can do which understandable but even the manager was not helpful. not much good options of food in anyway especially for people of dietry restrictions . we went their for 25th wedding anniversary stay and paid high price but seems like i should have picked a different hotel. will never stay in this again or recommend anyone.

Amazing property, super clean and new. I only wish they had air conditioning in our room. Other than that it gets an A plus

Central location in Bern. The staff was incredible and very friendly and helpful. Seems to be a hot spot for after work businesses. The breakfast was very good and the Brie and jam on their delicious bread is second to none. My girls ran in the morning down by the river and the city seems very safe. Walkable to all of the things. We love this hotel and Bern. We were too late in the year to do the river swim, too cold, but if you travel in the warmer months put this on your list. The rooms were clean and had ample room for the 5 of us traveling. We used 2 rooms. The rooms had a little wear and tear on them but we would definitely stay here again.

Good property away from the masses. Good facilities but a pool would add. Staff friendly and helpful. Food good.