Ballyhoura Country Romantic Vacations

Very cool place with super friendly staff!

The Staff are fantastic. The Spa is really nice and relaxing. My son ordered wings on the second night and to our horror one of the wings had been partially eaten…my son asked me if I was playing a joke on him putting it back but I immediately got one of the managers to make him aware of this. To my disappointment, he said he would get us another basket and that he would “have a word with the kitchen”. My son declined the offer of another order of wings as the whole incident had made him lose his appetite. We were disappointed to see that the wings were not removed from the bill even though most of them were not eaten.

The staff is very pleasant and accommodating. The hotel is very old and could use some serious updating. However the room was very clean. There is no ac, but this is not uncommon in Ireland.

Overall, The Dean was a lovely hotel to stay at. We were very impressed with our room and the general "vibe" of the hotel. We enjoyed a light dinner and drink in the Elephant Castle bar and breakfast was okay up at Sophie's rooftop bar (although a bit expensive).

Bathroom had unfinished drywall above toilet. Hole in ceiling showed exhaust fan was not connected to vent pipe. Never mentioned at check in. Paid twice for room as we incorrectly booked wrong month. Tried to correct mistake w/ minutes. Hotel would not budge. Leonardo never again.