Middle East Romantic Vacations

Clean room.Staff was not clear about Taxi rates.

The upgraded sea view room was spacious, great view of the beach and Bluewater Island/ Ain Dubai. There were no toiletries provided which was poor for a so called 5 star hotel. The lifts take forever, only three lifts in the entire hotel, expect long waits daily just to get up and down from your room. Pool area very dated, I would say the hotel is only a 3 star compared to other 5 stars ive stayed in within Dubai. I have experience of travelling here since the 2000s. The staff are very polite and helpful. Breakfast was good, evening meal was poor, limited choices usually roast chicken and beef stew not many other meat dishes, but more lentils and veggie options. This could be due to being out of the main season to be fair, but wont be coming back. Ok hotel, you pay for the location and views, just dont expect great variety of food, gym is great. You could get much better options for the same money. Good amount of supermarkets and food areas nearby as youre on the main JBR strip, well just across the road.

The original hotel was booked completely, and they upgraded us to the sister hotel, and I was amazed by the quality of the hotel and staff. I am really happy about it.

The breakfast should be more varied with more salads and vegetables

Upon arrival we noticed the carpets had not been vacuumed, both at the door and the carpet in the room as there was food and a clump of hair on the rug. The hotel rectified this and sent someone to vacuum the room. 4 hours later they offered to upgrade our room and give us a late checkout. We declined on the room upgrade because we had a baby and were settled in at this stage but the manager said he would speak with us upon check out. This never happened which was disappointing. Overall staff were lovely and polite. We had a delicious meal in the Italian restaurant and also had a great lunch in the pool restaurant. Breakfast was also 5*.

Clean room.Staff was not clear about Taxi rates.

The upgraded sea view room was spacious, great view of the beach and Bluewater Island/ Ain Dubai. There were no toiletries provided which was poor for a so called 5 star hotel. The lifts take forever, only three lifts in the entire hotel, expect long waits daily just to get up and down from your room. Pool area very dated, I would say the hotel is only a 3 star compared to other 5 stars ive stayed in within Dubai. I have experience of travelling here since the 2000s. The staff are very polite and helpful. Breakfast was good, evening meal was poor, limited choices usually roast chicken and beef stew not many other meat dishes, but more lentils and veggie options. This could be due to being out of the main season to be fair, but wont be coming back. Ok hotel, you pay for the location and views, just dont expect great variety of food, gym is great. You could get much better options for the same money. Good amount of supermarkets and food areas nearby as youre on the main JBR strip, well just across the road.

The original hotel was booked completely, and they upgraded us to the sister hotel, and I was amazed by the quality of the hotel and staff. I am really happy about it.