Schnee Eifel Romantic Vacations

Staff was friendly and helpful. Restaurant was great. Convenient location. Hope to come back

Comfortable modern but basic room, no tea/coffee making, only English TV channel is 24 hour news, good breakfast, 15 minute walk from Offenbach Kaiserlei train station

Perfect location, very good breakfast, clean rooms, cozy place.

Was there with family. Felt more conducive for business trips. Hotel wasn’t as clean as I would have hoped for. Felt like cheap furniture.

Room evaluation: The rooms are spacious and fully equipped with all necessary amenities, but the lack of room-cleaning service for two days is very disappointing. The hotel’s location is very good, close to the city center. Breakfast: Very good and varied. Staff: Average — not cooperative and not proactive. Overall, the hotel is overpriced, especially considering that room-cleaning services are not available.

Great hotel, clean room, nice staff and good breakfast.

Clean room. Comfortable bed. Big bath tub. Breakfast was super. Close to city of Bensberg.

Nice property and very clean. Around some restaurants and public transport. Not far from city center. Not the prettiest of area around.

Lovely, quiet location right by the river. Local shops are a 5 mins walk away. Nice breakfast set-up where you can sit inside, or outside on a lovely balcony with a few tables.

Clean room. Comfortable bed. Big bath tub. Breakfast was super. Close to city of Bensberg.

Only light in the room was from desk lamp, floor lamp and bedside lamps. Even with all lamps on, the room was just dimly lit. No dresser for clothes, just a deep, dark cubby cabinet with 1 shelf. Easier to "live" out of our suitcases the 4 nts we were there than have to bend over, searching cabinet with a flashlight for clothes to wear. Breakfast was ok. No traditional German Brötchen. There were some small "voll korn" rolls which were nice, but otherwise just mini kaiser rolls and rolls COVERED in poppy seeds and sesame seeds. By end of breakfast each morning those were the only rolls left. Obviously not a popular item. Suggest they nix those overly seeded rolls for some traditional brötchen. Also no elevator to the ground floor, so had to carry suitcases up/down flight of stairs. Not handicap friendly. Overall rating would be a 3.8.