California Romantic Vacations

The room was clean and service was great.

$400 @ night and average room with small bed for two people and no cotton swaps in bathroom. Overpriced. After check up we get another bill top of what been charged by Expedia. Usually I stay in Hilton but Expedia offers with VIP, I thought it's worth it. The other properties behind it better value for your money!

This was my second stay at the Fairmont. My first stay was 5 stars all the way. The second time my room was tiny, the toilet ran, the bed was lumpy and uncomfortable, I called twice to the front desk for help or even acknowledgement of my situation. No return call or outreach. For the price I paid, it was not great customer service. Don’t know if I’ll return. I do believe the primary problem was they were booked up and understaffed. Disappointing.

We thoroughly enjoyed our stay. We had breakfast daily overlooking the marina and the rooms were clean and updated. The staff was friendly and helpful.

The room was amazing as well as location, staff and restaurants.

This was my second stay at the Fairmont. My first stay was 5 stars all the way. The second time my room was tiny, the toilet ran, the bed was lumpy and uncomfortable, I called twice to the front desk for help or even acknowledgement of my situation. No return call or outreach. For the price I paid, it was not great customer service. Don’t know if I’ll return. I do believe the primary problem was they were booked up and understaffed. Disappointing.

The room was…interesting. Seems like they didn’t hire anyone with interior design experience. The bathroom layout was bad, the door handle of the bathroom almost fell off, there was a hole in the wall from a towel hook on the door, and the tv did not face the bed and couldn’t be rotated. They tried to update with new finishes but ergonomically things were just off. Just a strange run down room.

The room was amazing as well as location, staff and restaurants.

We thoroughly enjoyed our stay. We had breakfast daily overlooking the marina and the rooms were clean and updated. The staff was friendly and helpful.

$400 @ night and average room with small bed for two people and no cotton swaps in bathroom. Overpriced. After check up we get another bill top of what been charged by Expedia. Usually I stay in Hilton but Expedia offers with VIP, I thought it's worth it. The other properties behind it better value for your money!

The room was great! Didn't know it was actually haunted until I did the paranormal tour but that fact made it even better. Food was great. Staff was excellent. This was my 5th trip and I always have a great time. Dark Harbor is awesome!

The room was amazing as well as location, staff and restaurants.