Nu Island Pet-friendly Vacations

Desk staff was friendly and professional, though the house keeping help was on their phone at times, standing in the hallway. House keeping did not consistently give the Japanese style greeting to guests. No gym, no self serve laundry.

Nice spacious room, very clean and we enjoyed the location. We found drinks were quite expensive at the hotel bar so we didn’t not indulge. I would recommend using the laundry mat nearby opposed to the hotel ones. The ones in the hotel were always busy and did not adequately wash our clothes and the dryer did not work. Overall, lovely place to stay and we would love to be back!

Room space was good but recommendation is to separate bathroom. shower, and washing areas. Very inconvenient if 3 adults are in the room

Staff was amazing! Super helpful! Rooms were nice and clean! Would definitely recommend!!

Loved this hotel and the staff was wonderful

Great location, spacious rooms and very helpful staff.

The hotel and room were wonderful and the staff was excellent and very helpful.

The staff were very friendly, the room was spotless and the bed very comfortable. The bathroom was fine - a great shower - if a little bit dated. The location was absolutely perfect...steps from the shinkansen station and an easy walk to downtown.

Nice spacious room, very clean and we enjoyed the location. We found drinks were quite expensive at the hotel bar so we didn’t not indulge. I would recommend using the laundry mat nearby opposed to the hotel ones. The ones in the hotel were always busy and did not adequately wash our clothes and the dryer did not work. Overall, lovely place to stay and we would love to be back!

Desk staff was friendly and professional, though the house keeping help was on their phone at times, standing in the hallway. House keeping did not consistently give the Japanese style greeting to guests. No gym, no self serve laundry.

Room space was good but recommendation is to separate bathroom. shower, and washing areas. Very inconvenient if 3 adults are in the room

Staff were friendly and helpful - spoke Japanese to them and they replied in Japanese (unlike others who want to try practicing their English with foreigners). Within walking distance to Dōtonbori and Amemura, but itself situated on a quieter road. Easy to get to train stations nearby. Bed had a comfy mattress. Free refills of tea and coffee left in our room every day. The room itself was a bit cramped though, with no space under the bed to store luggage.

Desk staff was friendly and professional, though the house keeping help was on their phone at times, standing in the hallway. House keeping did not consistently give the Japanese style greeting to guests. No gym, no self serve laundry.

Staff was amazing! Super helpful! Rooms were nice and clean! Would definitely recommend!!