New Territories Pet-friendly Vacations

The Novotel staff are polite. The checkin was easy, quick and we appreciated the checkout time of 2pm as our flight is late. It’s difficult to find Novotel when you come out of the MTR. Take a lift to level 2 and it’s near Uni Glo. Very convenient location and shopping was fun here.

Overall stay in this hotel is quite good, only downside is that I have requested on Expedia about getting a connecting room, but this request was not informed to hotel and in the end, only got a side by side which is inconvenient for us as we have 3 kids.

Great Disney experience. Service was excellent, rooms were large and the property is beautiful. Has an Aulani feel.

Clean room and able to check in early. The staff are friendly and helpful. Location wise is good too, many good eatery restaurants near by. Not too far from MTR station.

A bit in convenient for transportation, but value by money.

The staff is outstanding! Mr. Raymond Wu - chief concierge goes above and beyond to help us navigate to places and the whole front desk is accommodating of all Of our requests. I would recommend and come back if in Hong Kong again

We booked two rooms and both of them are so clean. The restaurant - the market - is very convenient and a good choice for both breakfast buffet and dinner buffet.

We had the best experience at this hotel. The customer service was out of this world. We arrived in Hong Kong at 6am from an overnight flight, we knew the room was not ready but they allowed us to use the facilities to shower and freshen up. There was a slight delay with our room being ready, they more than made up for the inconvenience. Take advantage of The Mandarin Club they offer. Breakfast and Afternoon Tea is amazing. Very friendly and attentive staff.

Hotel that offers something different with the clean modern design, concrete floor, perimeter led light and glass bathroom cladding. Located few minutes walk to tin hau MTR, with bus / tram stops even closer. Reception is on 1st floor with two lifts in operation serving up to 32 floors if I remember, wait times have been minimal to none. Thou there is a flyover in front of hotel. Downside there is no breakfast, gym, restaurant or bar on site. Coffee shop on ground floor street level has shutdown. There are plenty of options to eat and drink in surrounding streets.

We had the best experience at this hotel. The customer service was out of this world. We arrived in Hong Kong at 6am from an overnight flight, we knew the room was not ready but they allowed us to use the facilities to shower and freshen up. There was a slight delay with our room being ready, they more than made up for the inconvenience. Take advantage of The Mandarin Club they offer. Breakfast and Afternoon Tea is amazing. Very friendly and attentive staff.

Overall stay in this hotel is quite good, only downside is that I have requested on Expedia about getting a connecting room, but this request was not informed to hotel and in the end, only got a side by side which is inconvenient for us as we have 3 kids.

Hotel is centrally located, within walking distances to MTR, many restaurant. room is tiny but clean, furniture is modern. Hotel only provided two large towels. They should provide two smaller towels. Front desk personal is either ignorant or unwilling to go extra step to help the customers.

Hotel that offers something different with the clean modern design, concrete floor, perimeter led light and glass bathroom cladding. Located few minutes walk to tin hau MTR, with bus / tram stops even closer. Reception is on 1st floor with two lifts in operation serving up to 32 floors if I remember, wait times have been minimal to none. Thou there is a flyover in front of hotel. Downside there is no breakfast, gym, restaurant or bar on site. Coffee shop on ground floor street level has shutdown. There are plenty of options to eat and drink in surrounding streets.

Small room but everything in good working order. Nice location.