Marrakesh-Tensift-El Haouz Mountain Vacations

Everything in the riad was top notch. Only had one issue with one of the staff member. Hassan was overly friendly and gained our trust. He then connected us with a taxi driver who scammed us. the rate was decided ahead of time but after the trip he was asking for triple the amount. He also took us to a shop that scammed us and overcharged us. When we returned to our riad, Hassan was no where to be found. He knew he did us dirty and hid from us. I feel like Hassan and the taxi driver works together to scam people by gaining trust. Be careful and don’t trust anyone there.

Overall, everything was good during our stay. The service was excellent and the staff were very friendly and helpful. However, I do feel that the rooms could use an update. In particular, the bathroom faucets are in poor condition and look outdated, which really detracts from the overall appearance of the room.

Uncomfortable beds, rude staff and extra charges to use indoor pool even though we paid for spa packages. We will not be returning and do not recommend this hotel.

Everything was fantastic. The customer service was wonderful, friendly and very helpful. Location was spot on, in the heart of the souk. Highly recommended.

Everything in the riad was top notch. Only had one issue with one of the staff member. Hassan was overly friendly and gained our trust. He then connected us with a taxi driver who scammed us. the rate was decided ahead of time but after the trip he was asking for triple the amount. He also took us to a shop that scammed us and overcharged us. When we returned to our riad, Hassan was no where to be found. He knew he did us dirty and hid from us. I feel like Hassan and the taxi driver works together to scam people by gaining trust. Be careful and don’t trust anyone there.

Overall, everything was good during our stay. The service was excellent and the staff were very friendly and helpful. However, I do feel that the rooms could use an update. In particular, the bathroom faucets are in poor condition and look outdated, which really detracts from the overall appearance of the room.

Uncomfortable beds, rude staff and extra charges to use indoor pool even though we paid for spa packages. We will not be returning and do not recommend this hotel.

Everything in the riad was top notch. Only had one issue with one of the staff member. Hassan was overly friendly and gained our trust. He then connected us with a taxi driver who scammed us. the rate was decided ahead of time but after the trip he was asking for triple the amount. He also took us to a shop that scammed us and overcharged us. When we returned to our riad, Hassan was no where to be found. He knew he did us dirty and hid from us. I feel like Hassan and the taxi driver works together to scam people by gaining trust. Be careful and don’t trust anyone there.

Uncomfortable beds, rude staff and extra charges to use indoor pool even though we paid for spa packages. We will not be returning and do not recommend this hotel.