Ko Siboya Mountain Vacations

1. Too many mosquitos in the room, did bite both of us 2. One afternoon there were no Swimming towel available, no apologies by the staff, instead she seemed disturbed when I questioned the unavailability 3. Not professional dealing and no sign of communication in English for a 4 star hotel 4.Lift wasn't functional for sometime one day 5. Renovation interruption- some of the rooms were being renovated including the one opposite to ours, stuff outside and smell of colour all over the room entrance 6. Cleanliness in shower and toilet is very much questionable 7.Free shuttle is not as simple as it advertised, needs to be transparent 8. Our main door lock was hard to open from inside, jammed 9. No shampoo first 2days and only one shower cap was provided each time for two of us. This shouldn't be experienced in a 4-star hotel. Only good view and a good swimming pool cant be enough to justify their poor maintenance

Room was clean. Staff was very kind.

Location was great - close to the beach and walking street, room was clean -well laid out and beds were comfortable with a nice sized balcony. We were in a quad room for 4 people and worried about how tight the space might be, but there was ample room to move around and enough space and seating for all 4 of us on the balcony. Two large beautiful pools to enjoy, the roof top infinity pool had a lovely view. Had lunch at the rooftop restaurant and the food was very very good, would recommend. There is a water refill station in the lobby with cold drinking water which was well used by our group. Complimentary breakfast buffet with our booking, but we didn't get up in time to sample. Overall a positive experience, would stay here again and recommend to friends and family.

Enjoyed the buffet breakfast. Daily room cleaning. Friendly staff, very attentive. Near a lot of restaurants and shopping. Walking distance to beach. Small fridge in room. They have laundry service available for extra fee.

Staff and massage therapists were fantastic!