Kappil Mountain Vacations

The overall room was nice. The staff struggled with effective communication, particularly in English, and were often not able to resolve issues and answer basic questions regarding transport or touristic activities and always resorted to providing leaflets. The gym was nice but lacked functioning equipment especially the cycling machine. The breakfast was okay but could provide a much larger variety of choice. A dead cockroach was found in one of the pans which was undesirable. The room TV did not function properly and remote was broken. But the room was very comfortable and so was the AC. Overall decent but nothing great.

This a very old property and badly needs a facelift. Everything looks old and dated. The amenities are just basis. They don’t even offer a hand towel in the toilets and the iron board which came after calling housekeeping was rusty and very old. This is 3 Star property, definitely not a 5 Star.

Very beautiful hotel. Sprawling. With gorgeous views and a great design/architecture, where the rooms are below the reception level, dug into a cliff so the rooms have ocean view. Extremely attentive and polite and helpful staff. 5 stars for the staff and the hotel property. 3 stars for the food. If you are foreigner visiting or residing in India and want to experience life abroad for a weekend, you will likely enjoy the food. But, as a South Indian living abroad, I found the food lacking in authenticity. And, given the property is so big, it is not easy to walk to local restaurants, so you are a bit stuck. Same goes for airport taxi. 6x of what Uber costs is a bit much.

Average stay not worth

This a very old property and badly needs a facelift. Everything looks old and dated. The amenities are just basis. They don’t even offer a hand towel in the toilets and the iron board which came after calling housekeeping was rusty and very old. This is 3 Star property, definitely not a 5 Star.

Very beautiful hotel. Sprawling. With gorgeous views and a great design/architecture, where the rooms are below the reception level, dug into a cliff so the rooms have ocean view. Extremely attentive and polite and helpful staff. 5 stars for the staff and the hotel property. 3 stars for the food. If you are foreigner visiting or residing in India and want to experience life abroad for a weekend, you will likely enjoy the food. But, as a South Indian living abroad, I found the food lacking in authenticity. And, given the property is so big, it is not easy to walk to local restaurants, so you are a bit stuck. Same goes for airport taxi. 6x of what Uber costs is a bit much.

great location & clean room

The overall room was nice. The staff struggled with effective communication, particularly in English, and were often not able to resolve issues and answer basic questions regarding transport or touristic activities and always resorted to providing leaflets. The gym was nice but lacked functioning equipment especially the cycling machine. The breakfast was okay but could provide a much larger variety of choice. A dead cockroach was found in one of the pans which was undesirable. The room TV did not function properly and remote was broken. But the room was very comfortable and so was the AC. Overall decent but nothing great.

This a very old property and badly needs a facelift. Everything looks old and dated. The amenities are just basis. They don’t even offer a hand towel in the toilets and the iron board which came after calling housekeeping was rusty and very old. This is 3 Star property, definitely not a 5 Star.

Very beautiful hotel. Sprawling. With gorgeous views and a great design/architecture, where the rooms are below the reception level, dug into a cliff so the rooms have ocean view. Extremely attentive and polite and helpful staff. 5 stars for the staff and the hotel property. 3 stars for the food. If you are foreigner visiting or residing in India and want to experience life abroad for a weekend, you will likely enjoy the food. But, as a South Indian living abroad, I found the food lacking in authenticity. And, given the property is so big, it is not easy to walk to local restaurants, so you are a bit stuck. Same goes for airport taxi. 6x of what Uber costs is a bit much.