Matakana Coast Wine Country Mountain Vacations

Room was average, minimum amenities,bad parking, not much in the way of staff.

Looking for a unique stay with friendly staff? This stay was one of the best in New Zealand and Ponsonby is a great area.

Great room, great view and nice and quite. Breakfast was fantastic. Friendly and helpful staff.

The staff were all very kind and polite, and I had a pleasant and comfortable stay for a week. One area for improvement would be the Wi-Fi connection, as it was quite unstable for work purposes. Improving the Wi-Fi would make the stay even more comfortable. It would also be nice to have a tissue box in the room.

Great view! Loved that there was a washer and dryer in our room

Great view! Loved that there was a washer and dryer in our room

Staff was very very helpful. Experts in Aukland and very helpful in everything associated with the hotel.

Nice modern hotel but a little on the pricey side as it likely caters to the casino crowd. A bit of walk to other restaurants and shopping but otherwise pretty convenient. Excellent hotel for those looking for a lot to do in the immediate area as the casino draws people to the area.

A bit dated and worn (threadbare armchairs), belying the photos online, with a very minimally equipped kitchen (great microwave with crisping feature though!). But, the front desk and housekeeping staff were very responsive and quickly fixed any deficiencies. We were disappointed to find out on arrival that the AC was out of order (a long-standing problem about which we could have been notified to allow a decision to relocate), however a fan was provided, and with a balcony door and windows that opened the room temperature was comfortable. Location was great - a half hour walk to the Viaduct Quay and Ferry Terminal in one direction, and the Auckland Domain in the other, with a huge selection of shops and restaurants along both routes. Overall: clean, safe, very spacious room, conveniently located, and excellent value for the price. We wouldn’t hesitate to stay again.

The staff was great. The room was very nice. Our only disappointment was bring in a low floor.

Nice modern hotel but a little on the pricey side as it likely caters to the casino crowd. A bit of walk to other restaurants and shopping but otherwise pretty convenient. Excellent hotel for those looking for a lot to do in the immediate area as the casino draws people to the area.

A bit dated and worn (threadbare armchairs), belying the photos online, with a very minimally equipped kitchen (great microwave with crisping feature though!). But, the front desk and housekeeping staff were very responsive and quickly fixed any deficiencies. We were disappointed to find out on arrival that the AC was out of order (a long-standing problem about which we could have been notified to allow a decision to relocate), however a fan was provided, and with a balcony door and windows that opened the room temperature was comfortable. Location was great - a half hour walk to the Viaduct Quay and Ferry Terminal in one direction, and the Auckland Domain in the other, with a huge selection of shops and restaurants along both routes. Overall: clean, safe, very spacious room, conveniently located, and excellent value for the price. We wouldn’t hesitate to stay again.

Staff was very very helpful. Experts in Aukland and very helpful in everything associated with the hotel.

Nice modern hotel but a little on the pricey side as it likely caters to the casino crowd. A bit of walk to other restaurants and shopping but otherwise pretty convenient. Excellent hotel for those looking for a lot to do in the immediate area as the casino draws people to the area.