Tropical North Queensland Mountain Vacations

Stayed in Suite 3 , 3 bedroom apt, amazing facing the lagoon , 2x balconies with views, spectacular! Everything was clean, rooms large and fitted with everything we needed. Pools were amazing , we had a beautiful stay and Bridget is lovely and very friendly at the office . Thank you !!

3 bedroom with plunge pool was stunning. The beds were comfortable and we had everything we could have hoped for. The apartment was clean, spacious and well stocked. The swimming pool was enormous and such a nice activity at any time day or night. Heather in reception was super friendly and offered so many helpful suggestions on eateries and activities. We were a party of 5 and stayed 7 nights.

Pool was good. Great locatiob

Room was run down 1 pillow each that was so thin had to put cushions underneath to help soap / shampoo dispensary were near empty Basic accommodation

Staff were great. Perfect location! everything we needed for a last minute getaway

Rooms are nice, staff very friendly. Enjoyed our 4 days.

Pool was good. Great locatiob

Level 4 had a spa bath and view of the treetops and mountains

Stayed in Suite 3 , 3 bedroom apt, amazing facing the lagoon , 2x balconies with views, spectacular! Everything was clean, rooms large and fitted with everything we needed. Pools were amazing , we had a beautiful stay and Bridget is lovely and very friendly at the office . Thank you !!

Room was run down 1 pillow each that was so thin had to put cushions underneath to help soap / shampoo dispensary were near empty Basic accommodation

The hotel building is small but our room is quite spacious. Room is also kept very clean. We can see partial ocean view but that's fine. The hotel is not at the center of everything but close enough. I'd say it's a very nice 3-star hotel. However one thing I don't quite understand is its price. It's lower than the neighbouring 5-star hotels' but by just a little bit. How bad do those hotels need to be, to be priced similarly? I think this hotel definitely benefits a lot from the unusually high review scores. At least they won the business from me. But when I looked at the nearby shinny brand new Crystalbrook hotels and Double Tree, I did regret. One thing good about the Plaza hotel is that it has self-service laundry. However it was less useful than I expected. There are only two washers and two dryers. When there's someone ahead of you, you need to allocateore time for completing the task. It's OK, but the hotel also has the policy of closing the laundry at 10pm. On the last day of our stay this policy brought us headache. We accumulated quite some clothes to wash and dry, say two loads. We started task right after dinner. However due to one set of machines is used by others, our second load didn't get the chance. The staff refused to extend the hours citing security reasons. I understand and respect that, but just wanted everyone who wants to use their laundry to ne aware, that it might not be as convenient as you would think.

Stayed in Suite 3 , 3 bedroom apt, amazing facing the lagoon , 2x balconies with views, spectacular! Everything was clean, rooms large and fitted with everything we needed. Pools were amazing , we had a beautiful stay and Bridget is lovely and very friendly at the office . Thank you !!

Room was run down 1 pillow each that was so thin had to put cushions underneath to help soap / shampoo dispensary were near empty Basic accommodation

Staff were great. Perfect location! everything we needed for a last minute getaway