Tancah Mountain Vacations

My fur baby and I had a wonderful stay at Fiesta Americana Villas Cancún. The resort is beautiful, super pet friendly, well-maintained, and the entire staff was incredibly friendly, welcoming, and helpful throughout my visit. A special thank you to Eric, my massage therapist, who gave me one of the best deep tissue massages I’ve ever had. His technique was exceptional, and every dollar I spent was absolutely worth it. I’d also like to commend the kitchen team. The food was consistently delicious, and the staff was warm, attentive, and accommodating, making every meal enjoyable. Overall, I would rate this resort 4.5 out of 5 stars. I truly enjoyed every moment of my stay, and this trip to Cancún has been a memorable and relaxing experience. I look forward to coming back!

Room was neat and tidy and hotel staff were very polite and friendly.

The property has some obvious places where it was a rush finish, however none of these flaws impacted our stay at all. Service was excellent in most of the resort. Pools were clean and chairs/beds by beach and pool were available throughout the day. Beach clean up was constant and well done. Food was good all around. Housekeeping was excellent. Drink service was great and we enjoyed the creativity of many bartenders in concocting unique drinks upon request. Overall a fantastic stay and we will plan on returning again. I wanted to mention specific staff that were amazing but this site won’t let me. Piano Bar, Seaside, adult pool all had great service!

I have to say this was a great overall trip. I really loved the resort and all the restaurants that were in the resort. Everyone was so kind and polite and helped a lot with any questions and concerns that I had. The only very small issue I had was with the AC in my room, not working efficiently, but towards the end of the trip, it actually began working so overall I really can’t complain. I really loved the experience.

Excellent service, food was great, facilities were beautiful. There was some sargassum but it’s the season. Will definitely come back!

The property has some obvious places where it was a rush finish, however none of these flaws impacted our stay at all. Service was excellent in most of the resort. Pools were clean and chairs/beds by beach and pool were available throughout the day. Beach clean up was constant and well done. Food was good all around. Housekeeping was excellent. Drink service was great and we enjoyed the creativity of many bartenders in concocting unique drinks upon request. Overall a fantastic stay and we will plan on returning again. I wanted to mention specific staff that were amazing but this site won’t let me. Piano Bar, Seaside, adult pool all had great service!

Excellent service, food was great, facilities were beautiful. There was some sargassum but it’s the season. Will definitely come back!

Don’t get me wrong the rest of our hotel experience was amazing! BUT everything did go down hill when we discovered that whoever cleaned our room or stocked the fridge went through my boyfriend’s wallet, that we hid btw in a bag, and stole 100 dollars from us. That kinda killed the whole experience. Of course we reported it to security. They said they were going to investigate, but I doubt we’ll ever get that money back. We kinda just took the loss, but that a bad experience to have at a 5 star resort. Rooms were okay priced just felt like if you’re paying that much you shouldn’t get stolen from.