Mid North Coast Waterfront Mountain Vacations

Absolutely everything. Amazingly appointed room, very friendly stafff.

Internet wasn’t that fast. Connecting streaming services to the tv didn’t work (likely user error). Friendly staff. Clean and tidy.

At breakfast time don’t be in a hurry to go had to wait 15 minutes to get an elevator. Every time I had a question or needed help the front desk or bell hop was great Great location walking distance to a lot of things.

Amazing location. The staff was extremely friendly.

A lovely, iconic property in a great location for restaurants, theater, sightseeing. Hotel was in the process of starting a new reservation system, was seriously unprepared for it, and significantly understaffed causing delays at check in that were incredibly long. It took us 2 visits to the front desk and 90 minutes before getting access to our rooms. Excusing mistakes and software glitches is one thing, but the staff did not deal with it well. They apologized profusely and repeatedly, but no other response. For example, no offer of water or a drink while in line, no offer of a breakfast or a coffee for our trouble; no offer of a drink in the bar, etc. For the price of a room ($800+), one expects a bit more respect and responsiveness. Kudos to Henry (valet/bellman) and Medy (concierge desk) who were most helpful and apologetic.

Absolutely everything. Amazingly appointed room, very friendly stafff.

Great property.l, location and service.

Contactless check-in and check-out what we didn't like, and room smelling smoke.

Wow, I stayed at the property for a conference but I can’t wait to go back for personal travel. Absolutely beautiful and so luxurious.

Internet wasn’t that fast. Connecting streaming services to the tv didn’t work (likely user error). Friendly staff. Clean and tidy.