Cagbalete Island Mountain Vacations

service was good - exceeded my expectation

Fantastic property and the Japanese tub was AMAZING!!!

Staff was fantastic - helpful and friendly. Great location many things within a short walking distance. Breakfast buffet was also excellent

Property ‘s location, overall maintenance (including the unit’s cleanliness) is excellent. Recommendable to family & friends. Staff are courteous, helpful esp to seniors like me, and knowledgeable of their assigned tasks. One of the best properties I stayed in Metro Manila

Staff were very friendly and helpful.

Check in process was very easy

Staff was fantastic - helpful and friendly. Great location many things within a short walking distance. Breakfast buffet was also excellent

Slight moldy smell in hallways.

Pool was down for the duration of the trip , water in the shower was luke warm . Not likely to come back

Staff was fantastic - helpful and friendly. Great location many things within a short walking distance. Breakfast buffet was also excellent

Staff were very friendly and helpful.

Very beautiful place and the property was very beautiful and clean will definitely rent again

This is an honest review of a “penthouse” unit near Okada—shared for public awareness, not to harm the business. There were different addresses sent, which caused confusion upon arrival, and no intercom connected to the lobby. The unit is spacious enough for 6, but the quality and upkeep did not meet “penthouse” standards. Concerns:    •   Only one TV (remote not working) in this "penthouse"    •   Middle bedroom AC was fast-dripping—we were given a bucket as a fix solution    •   AC remotes had no back covers    •   Empty dishwashing liquid, no dishwasher    •   Noisy/unstable master bed frame    •   Difficult communication (3 numbers, only one responded) Other notes:    •   Free WiFi (speed unsure)    •   Massage chair available    •   Flimsy table, stand lights, extension cords Positives:    •   Free parking 1 space on different floor    •   Cold AC overall    •   Big fridge    •   Fast elevator, nice water view We didn’t explore amenities like pool access due to communication issues. I requested a late checkout due to the inconveniences and was given until 12 noon—with a request for a 10-score review in return, mentioning they are currently struggling. Reached out to lobby for luggage storage after check out where night staff stated is possible and will arrange and the day staff said that is not possible! Book If you’re okay with these conditions. But for those used to Western standards, this may fall short. Sharing honestly to help others decide.

Fantastic property and the Japanese tub was AMAZING!!!