Ulysses Riviera Luxury Vacations

Excellent hotel! Very clean, centrally located, with helpful and friendly staff. Breakfast was great too! Just check the room measurements, as the basic rooms can be small, especially for taller or bigger guests. Overall, a wonderful place to stay! Will do it again!!

Terrific staff and amenities. The woman who handled our check in was superb. The thermal pools and views are spectacular. What a relaxing place. Possibly the best breakfast I have ever seen included in your stay. I can’t wait to come back.

Stayed 5 nights and expected this to be the relaxing part of our 2 week Italy trip. Unfortunately, it was anything but. Major issues: • Ant infestation: Our room had a sea of ants. We had to stay one night before being moved, and still found ants on the balcony. • Poor housekeeping & room service: Our room wasn’t cleaned despite being out all day with the cleaning sign on. Food orders were wrong, yet we were still charged. Not acceptable with a $20 room service fee. • Water issues: Water randomly stopped running while showering. • Restaurant issues: The rooftop was closed Sunday despite the listed hours. We ate at Lido instead, where my niece got food poisoning. We also ordered medium well steak and received medium rare. • Poor maintenance: Floors and other areas were chipped and not well maintained. • Noise: Extremely loud on weekends. If you’re not partying, expect noise until 2 AM. Pros: • Some staff were very friendly and provided great service. I was happy to tip them. • Beautiful location, which honestly saves this place. For a supposed 4 star hotel and the price, we expected much better. Stay elsewhere in Sorrento!

Good experience so far.

Terrific staff and amenities. The woman who handled our check in was superb. The thermal pools and views are spectacular. What a relaxing place. Possibly the best breakfast I have ever seen included in your stay. I can’t wait to come back.

Stayed 5 nights and expected this to be the relaxing part of our 2 week Italy trip. Unfortunately, it was anything but. Major issues: • Ant infestation: Our room had a sea of ants. We had to stay one night before being moved, and still found ants on the balcony. • Poor housekeeping & room service: Our room wasn’t cleaned despite being out all day with the cleaning sign on. Food orders were wrong, yet we were still charged. Not acceptable with a $20 room service fee. • Water issues: Water randomly stopped running while showering. • Restaurant issues: The rooftop was closed Sunday despite the listed hours. We ate at Lido instead, where my niece got food poisoning. We also ordered medium well steak and received medium rare. • Poor maintenance: Floors and other areas were chipped and not well maintained. • Noise: Extremely loud on weekends. If you’re not partying, expect noise until 2 AM. Pros: • Some staff were very friendly and provided great service. I was happy to tip them. • Beautiful location, which honestly saves this place. For a supposed 4 star hotel and the price, we expected much better. Stay elsewhere in Sorrento!

The hotel was great have no complaints.

Excellent hotel! Very clean, centrally located, with helpful and friendly staff. Breakfast was great too! Just check the room measurements, as the basic rooms can be small, especially for taller or bigger guests. Overall, a wonderful place to stay! Will do it again!!

Unique property well located with attentive staff

Great experience and the location is perfect. If your interest is to see the Vatican, this is the place to stay. If you plan on going to the Pantheon or Trevi fountain from here, go early. (We rented scooters at 4:30am) The food at the breakfast location is phenomenal. It’s a 2 minute walk from hotel. Many options on the menu and if you don’t have a paper voucher for breakfast contact the host for a voucher and it will be provided.

Stayed 5 nights and expected this to be the relaxing part of our 2 week Italy trip. Unfortunately, it was anything but. Major issues: • Ant infestation: Our room had a sea of ants. We had to stay one night before being moved, and still found ants on the balcony. • Poor housekeeping & room service: Our room wasn’t cleaned despite being out all day with the cleaning sign on. Food orders were wrong, yet we were still charged. Not acceptable with a $20 room service fee. • Water issues: Water randomly stopped running while showering. • Restaurant issues: The rooftop was closed Sunday despite the listed hours. We ate at Lido instead, where my niece got food poisoning. We also ordered medium well steak and received medium rare. • Poor maintenance: Floors and other areas were chipped and not well maintained. • Noise: Extremely loud on weekends. If you’re not partying, expect noise until 2 AM. Pros: • Some staff were very friendly and provided great service. I was happy to tip them. • Beautiful location, which honestly saves this place. For a supposed 4 star hotel and the price, we expected much better. Stay elsewhere in Sorrento!

My overall experience was amazing from the staff to the hotel, would definitely come back!!!!