Valtenesi Luxury Vacations

The outside doesn't look like much when you pull up; the building could definitely use a fresh coat of paint. But once you step inside, there's a strong, pleasant, clean smell, and the lobby and reception area look modern and refreshed. The rooms are also nice and modern, comfortable, and very pretty, with comfy beds and pillows, and a nice bathroom with a separate tub and shower. Everything was great on that front. However, the 'smart' TVs were a disappointment. They aren't actually 'smart' and don't work with apps like Netflix or screen casting. Also, the room was on the warmer side, and we couldn't get the AC to cool it down, so we had to sleep with the window open. Another thing we didn't like was that the shuttle service costs extra. I'm used to free shuttles to and from the airport, which are really common back home, so having to pay for that was another disappointment. Overall, though, it's a beautiful hotel in a great location, just with some things that could be improved.

First hotel with car use free to go into town. unbelievable

Spa is very small and have to be pre-booked which means is almost impossible to use. Not very useful especially in a ski hotel where afterski sauna/hammam is necessary

This is the perfect hotel for exploring Milan. It’s only a short walk or tram ride from the city centre and all the attractions, in a quieter part of town. The rooms are very well appointed and there is a fabulous breakfast buffet and restaurant, but what stands it apart are the incredible staff. They are so friendly, helpful and attentive, and nothing is too much trouble. We couldn’t recommend this hotel highly enough.

Everything was perfect!

Incredible SPA - absolutely loved it! When I went it was a little busier than I expected but overall a fantastic experience. Nice spacious room and lovely staff.

First hotel with car use free to go into town. unbelievable

For this price rooms should be much larger. Obviously much of what you are paying for is the brand, however the competition often provides better rooms at a considerably lower price. Also the mattress was really firm and not comfortable for a 5 star hotel. Food and amenities were great.

I would definitely stay here again if I ever came back!! Great staff!!

Really lovely hotel, short walk to the ski lifts and nice cosy space to relax. We loved the outdoor hot tub post-skiing. The breakfast is nice with lots of options. Friendly staff and they were really helpful helping us get organised and book restaurants and ski hire

Town was walkable. Rooms were spacious and clean. There was a locker room outside for ski and snowboard equipment to dry and everything. Building is well maintained. The spa, pool and steam room are very nice and needed after snowboarding. The gym is minimalistic but does exist. The restaurant however refused to serve me. Said they were full but there was only one table full of people. More then half of the tables and chairs were empty but was still refused service.

Had a good experience staying at this hotel. The staff were great, breakfast was good and the room was comfortable. Only thing I would change is the pillows offered, they were quite uncomfortable. Other than that, it was pretty good.

Clean and modern room and bathroom. Outstanding panoramic view of Milan overlooking Duomo that is only half a mile away. Same view during breakfast or dinner. Highly recommended.

I liked how compact the room was and how effective it was. I didn't like that there was sewer smell in the washroom.