Serra da Estrela Luxury Vacations

The staff were polite and helpful. I liked the location of the property

Our stay was fantastic. I would highly recommend Dona Graca. The staff was warm and inviting. The breakfast was delicious and the apartment style room was charming. We would love to visit again and stay at Dona Graca. We felt very at home and the customer service was top notch. Lisbon was a beautiful city to visit.

Great location and decent rooms however I don't think this is really a 4-star hotel. The showers in the 2 rooms we bought leaked and nothing was done about them despite many complaints.

Everything is great in the Hotel. I have been there twice and will continue to go.

Helpful staf and very friendly

Everything is great in the Hotel. I have been there twice and will continue to go.

Excellent breakfast choices and quality of food. Very friendly and helpful staff. Large shopping centre up the road.

Had a wonderful time at Sana. Sophia was a

The hand towels were like greyish instead of white. Other than that the room and bathroom are clean.

I love this hotel and their staff, 4 times stayed and they all know me by name, ask me about my day/life, help me with anything I’ve needed and gone out of their way to be lovely. The hotel itself and the rooms are top quality but it’s the staff that are truly special and keep me coming back when in town. Sam Osborne.

Clean room and friendly staff! Very central