Inland Croatia Luxury Vacations

The breakfast was okay the parking was safe

Great hotel convenient

Room was clean and tidy. Flooring is due for an update. Beds were super comfortable and location was very central.

Super clean!!! Super safe!!!

Exceptional hotel, a lot to see within walking distance, 15 minutes walk to the downtown Zagreb, highly recommended.

Five star hotel room but two star service(s). My wife and I stayed 7 nights and had the opportunity to take advantage of all the services offered by the hotel and unfortunately while the hotel room was opulent the service was abhorrent at times. I'll start with check in and front desk staff; prior to check in I was experiencing some challenges with my phone service transitioning from one country to another my phone was basically otiose as I had no services and was attempting to resolve using my wife's phone. I proceeded to check in and was informed incidentals are charged at 100 Euros per day (since 7 nights) they would charge 700 Euros; this was fine and I provided my card. The card didn't go through at first and the agent needed help from another agent as she discovered the euro button needed to be pressed not the usa button of course this was realized after much embarrassment and the agent neglected to provide us champagne at check in; something my wife pointed out later. Front desk staff seems to have no connection with other departments even the concierge across from them as many times I was told a concierge is around however would learn from bell staff a concierge wouldn't be available until later; it should be mentioned luggage is routinely all over the front lobby easy for the taking. I have so much more to add but am only allotted 1500 characters and will use this to state that the room service was impeccable and I would stay again for the room but nothing else.

Room was clean and tidy. Flooring is due for an update. Beds were super comfortable and location was very central.

Exceptional hotel, a lot to see within walking distance, 15 minutes walk to the downtown Zagreb, highly recommended.

Outstanding service , great location , and awesome experience!

Spotless clean, breakfast buffet awesome, stuff so incredibly friendly. The best hotel I have ever stayed in, and I’ve been places. One thing I think should be improved, the place does need some modern outlets with chargers for devices, not deal breaker, but it would make it truly great. Will definitely stay there again

Five star hotel room but two star service(s). My wife and I stayed 7 nights and had the opportunity to take advantage of all the services offered by the hotel and unfortunately while the hotel room was opulent the service was abhorrent at times. I'll start with check in and front desk staff; prior to check in I was experiencing some challenges with my phone service transitioning from one country to another my phone was basically otiose as I had no services and was attempting to resolve using my wife's phone. I proceeded to check in and was informed incidentals are charged at 100 Euros per day (since 7 nights) they would charge 700 Euros; this was fine and I provided my card. The card didn't go through at first and the agent needed help from another agent as she discovered the euro button needed to be pressed not the usa button of course this was realized after much embarrassment and the agent neglected to provide us champagne at check in; something my wife pointed out later. Front desk staff seems to have no connection with other departments even the concierge across from them as many times I was told a concierge is around however would learn from bell staff a concierge wouldn't be available until later; it should be mentioned luggage is routinely all over the front lobby easy for the taking. I have so much more to add but am only allotted 1500 characters and will use this to state that the room service was impeccable and I would stay again for the room but nothing else.