High Black Forest Luxury Vacations

Lovely staff and nice facilities . Will stay again.

The hotel towels in our room look worn and very thin. The bath towels are fairly small, about 2/3 the size of the regular towel size. Some of the towels are gray/off white instead of white. The AC unit blows air directly to the left side of the bed which made me sneeze badly. It also makes noises like dropping sand to metal, waking us up a couple of times during the night.

It’s a great hotel. I’m definitely going to use this hotel on my next trip

Conveniently located to shopping, public transportation and local sights

Fantastic location, very easy to walk through the historic old town. Staff was wonderful, very friendly and helpful.

Pros: 5 star amenity rooms, incredibly friendly, multilingual staff, always smiling and accommodating. Cons: Despite how tall the building is, it's very tucked away, misleadingly far from the city centre and difficult to find - even for a couple of taxi drivers I was with.

What a beautiful hotel and exceptional service!!!!! By far one of the nicest hotels I’ve stayed at! Had a bday cake delivered for my daughter’s bday.

Very European style hotel. Not much on the amenity side and no air conditioning. They have done what they can with an older building to make it comfortable. Staff is great very professional. My only negative comment is with Zurich being a major business and tourist hub I would like to have had breakfast available to me earlier than 7 am. Most hotels I have stayed in offer a 6 am start time. Other than that it was a pleasant stay.

The shower leaked terribly. I stayed a week. I asked the staff to repair it. They did not. Also there is no a/c. I slept with my window open and it was fine. But I really couldn’t use the room comfortably in the afternoon as the windows faced west.

The hotel towels in our room look worn and very thin. The bath towels are fairly small, about 2/3 the size of the regular towel size. Some of the towels are gray/off white instead of white. The AC unit blows air directly to the left side of the bed which made me sneeze badly. It also makes noises like dropping sand to metal, waking us up a couple of times during the night.

It is a smaller hotel but very convenient location. Very close to the old town, Coop supermarket, Zurich train station. The front desk people were very nice and helpful. The only complain I have is that the bathroom smell a little weird. It’s not that it is dirty, just not fresh.

The hotel towels in our room look worn and very thin. The bath towels are fairly small, about 2/3 the size of the regular towel size. Some of the towels are gray/off white instead of white. The AC unit blows air directly to the left side of the bed which made me sneeze badly. It also makes noises like dropping sand to metal, waking us up a couple of times during the night.

It’s a great hotel. I’m definitely going to use this hotel on my next trip