Sierras de Segura y Alcaraz Luxury Vacations

The room smelled musty and the odor was not pleasant. We kept the window open and luckily it was not too cold. Otherwise, everything was OK. TV was just Spanish Channels but you could cast from your phone. I struggled with remote control but ultimately connected to YouTube.

A huge impressive building that’s low level (three floors). The spa (water jets and sauna superb after our 3.5 hour drive) and bar/lounge areas were great to relax in. The exterior poor cladding and some aspects of the building could make it a stunning place if given a refresh and detailing. The room was large, well presented, very clean and really quiet. Easy access of the main routes and quick drive into the city. A welcoming staff made it a perfect stopover.

Opposite a large park but quiet. Close to all shops and easy walking. Very helpful staff, and great bed and bathroom.

Really spacious and well appointed room, great location, friendly staff and tasty breakfast.

The heat was broken and wouldn’t turn off- we couldn’t use the AC either. It was also extremely loud outside at night at all hours

First time at the Valencia Palace and it was a pleasant experience .

This is our "go to" place of lodging whenever we visit Valencia. It is right in the old town, walking distance to pretty much EVERYTHING. Some folks find the interior of the hotel odd but that adds to the charm for us. We have stayed in every type of room they offer and each is unique though we prefer those in the "special" category. The available breakfast is not to be missed and is one of the best we have experienced anywhere in the world. We have stayed here on all of our trips to Valencia (i.e. now numbering 7 visits) which is the highest recommendation we can give.

Modern, clean and polite staff.