Upper Matecumbe Key Luxury Vacations

Clean room, great location, beautifully restored historic building

Staff are great but the bed and pillows were uncomfortable. Especially the pillows they are horrible. I had to use a towel as my pillow. Other hotels have feather pillows that are far more comfortable. It would be nice to have a choice. For this reason we won’t return. It’s too bad because everything else was nice.

Hotel was perfect location and very clean

Very Curteous, Spotless, roof on upper area not completed. But all else was amazing!

Hands down one of the best hotel in miami.

Everyone at hotel was great. Moved me to a better room after the first was too noisy - it was the elevator next to my room. Beach Staff and restaurant could not be better. However, concierge was not great. Couldn’t help with any rezy or the spot in NYC. When I asked about making a simple dining reservation at the hotel itself (which is fantastic,) they were looking for a markup on a table rezy…so my two cents stay at the hotel but make your own rezy

The staff was courteous and helpful. The apartment was equipped with basic essentials. The area was quiet. I would suggest adding oven mittens in the kitchen as there was nothing to use to take the pan out of the oven with.

Staff are great but the bed and pillows were uncomfortable. Especially the pillows they are horrible. I had to use a towel as my pillow. Other hotels have feather pillows that are far more comfortable. It would be nice to have a choice. For this reason we won’t return. It’s too bad because everything else was nice.

Really great staff . The room was also very clean and give a lot of complementary things.

Had an amazing experience at Fontainebleau Miami Beach Hotel. The staff throughout the hotel was extremely friendly and kind. Love all the amenities and onsite restaurants and the room was extremely clean.

The service was excellent. The room was outstanding.