Upper Matecumbe Key Luxury Vacations

Very Curteous, Spotless, roof on upper area not completed. But all else was amazing!

Clean room, excellent staff at the front desk, dining room, pool staff, and beach staff. Sergiy was especially helpful telling us all about the hotel.

Staff are great but the bed and pillows were uncomfortable. Especially the pillows they are horrible. I had to use a towel as my pillow. Other hotels have feather pillows that are far more comfortable. It would be nice to have a choice. For this reason we won’t return. It’s too bad because everything else was nice.

Service and entire campus was great.. Every request executed with a smile.. Well run org, tight ship..

The staff were helpful and customer oriented.

Clean room, excellent staff at the front desk, dining room, pool staff, and beach staff. Sergiy was especially helpful telling us all about the hotel.