Hula Valley Luxury Vacations

The place is nice. The staff was very friendly and helpful. The only issue I had was the bedroom tv would not turn off. I had to unplug it. It was quiet and relaxing. It is close enough to the strip if you want hit a casino or a show, and you don’t have to deal with the loud noise. It was a little weird to have the bath tub in the bedroom. But for couples that could be a plus.

The room itself is very clean. Very good staff. Wi-Fi is pretty weak. Has a weird system with the room key. You don’t get a card to enter your room anytime you want, you have to leave your key with reception every time you leave. You have to be a trusting person to be able to do that otherwise take any valuables with you if you can. Showers don’t have hot water. Free Breakfast and they gave me free water. Overall decent experience.

My overall experience was amazing from the staff to the hotel, would definitely come back!!!!

This Hotel has the most amazing staff. Everyone is friendly and welcoming. The service was exceptional.

Great hotel. Great upgrade. Though the housekeeping was a little overzealous about getting in my room to turn it over as early as 8:30

My overall experience was amazing from the staff to the hotel, would definitely come back!!!!

This Hotel has the most amazing staff. Everyone is friendly and welcoming. The service was exceptional.

The staff were super helpful and friendly. The views from our room were spectacular. The room was also very nice, with a comfortable bed.

The hotel was great! We are a family of 5 and in NYC most places wanted us to book 2 rooms. I found RIU and the price was awesome. When we arrived the staff was professional and all of them were genuinely thankful we chose to stay there. The hotel was very clean. There was a woman cleaning the lobby every time we stepped foot in it. The hotel looked super fancy as my tween girls said! Our room was great and we would stay here again! Thank you RIU staff and Expedia.

The room itself is very clean. Very good staff. Wi-Fi is pretty weak. Has a weird system with the room key. You don’t get a card to enter your room anytime you want, you have to leave your key with reception every time you leave. You have to be a trusting person to be able to do that otherwise take any valuables with you if you can. Showers don’t have hot water. Free Breakfast and they gave me free water. Overall decent experience.

This place is a dump. The rooms are ratty. We checked in and our air conditioning did not work and water was backed up in the sink. We went to the front desk and told them and checked out. They said they entered our concerns in the system. We tried to get a refund through Expedia. Expedia called the location and said they would not refund because we did not call engineering. We actually went downstairs and told the person at the front desk. They entered our concerns, but the staff on the phone with Expedia said they had no notes and disconnected the call. This place is shabby at best. The staff does not care and honestly some of the guests we saw there were questionable at best. Much better places to stay.