Kazakhstan Kid friendly Vacations

Terrible dirty sheets; extremely dirty room, no hot water , extremely poor service.

We had an excellent stay and would gladly give this hotel 5 stars. The room was spotless, the property was beautifully maintained, the air conditioning worked perfectly, and the location was very convenient with easy access to restaurants, museums, and other attractions. The staff truly made the stay exceptional. Everyone at the front desk was incredibly friendly, welcoming, and always willing to help with directions, recommendations, and any questions we had. The only suggestion for improvement would be the pool and hot tub area. Since day passes are available to outside visitors, it became quite crowded and noisy at times. Limiting the number of outside guests during busy hours and making the hot tub adults only would create a much more relaxing experience for hotel guests. Overall, this is an excellent hotel, and we would definitely stay here again.

Best gym in Astana Best gym in astana

The staff were amazing especially the concierge Madi was great and very helpful,

I liked the property's location, quietness, breakfast, spa service, reception.

Good property but under renovation. Highlights: location and bar at tip floor

The staff were amazing especially the concierge Madi was great and very helpful,