Campanian Archipelago Kid friendly Vacations

The staff members were wonderful. They were very helpful and friendly. On our last day we had to leave at 5:15 AM to catch a flight. Michael, the staff member on duty, was amazing. He arranged for our taxi to the airport and processed our check out quickly and professionally. The hotel was very clean and beautiful. We were disappointed that the pool was not open, but we stayed in mid-October. The breakfast was wonderful - many quality items to pick from. The location was walkable from the train station. The neighborhood was noisy, but with our window closed it did not bother us. We would definitely recommend this hotel to family and friends!

Bar staff were very rude to our group. We are Americans that were staying on the hotel. Staff waited on all other guests before us.

Hotel was in a convenient location with amazing views from the terrace and roof top. Easy access to parts of the city by funiculars that were close by. Downside was that roof top was off limits to guests for two of the three days staying at the hotel. We booked here because of the pool and outdoor terraces and common areas and we could not use these areas because of outside events booked by the hotel. On the day we were able to use the pool at 5 pm because we had to vacate due to yet another wedding that was happening that evening. It would have been helpful if the hotel could have informed us of the limited access before the deadline for cancellation given the restriction on hotel amenities.

The room was spacious and sparkling clean. The hotel was right across the street from the train station, which was a big plus for us. We were first concerned that it could be noisy but we were given a room facing a side street so it was very quiet. We enjoyed our stay there.

Loved the room service

Bar staff were very rude to our group. We are Americans that were staying on the hotel. Staff waited on all other guests before us.