Awa Kid friendly Vacations

Overall, a pretty pleasant stay with some nice surprises, but just enough that was not great that I won't be inclined to rebook (especially for these prices). Pros: - It was lovely having a balcony to step out and get some fresh air - My bathtub had jets! plus there were complementary bath salts - Tower view was amazing - The atrium is something out of sci fi -- felt like being in a spacecraft - 2 bottles of complementary water in the room - Lawson konbini in the basement - Wonderful park just outside - When I had A/C challenges, they brought a bladeless fan, very helpful - Bluetooth speaker on desk that paired easily with my phone - Firm but comfortable bed (pretty standard in Japan, except the ANA hotels where the beds are like rock) - Great bathroom lighting - Bell desk service was very warm and helpful Cons: - Use of the pool is not included in the room rate, even the club room, and costs Y3,000 - Also, the pool is really just for working out (laps or walking), not so much for relaxing, it's not a relaxing atmosphere - At tea time in the lounge, the food platters were empty 90% of the time - The A/C struggled when it was a hot day out out, it couldn't cool below 24 C, which is too warm for sleeping, but the fan they brought helped a lot - Light switches in the room are not easy to understand; I never did figure out how to control one or two, and I never figured out how to turn on the do-not-disturb light outside my room (but I saw othr rooms with it on)

Close to all amenities. Beautiful garden on 2nd floor. Connected with sister properties - so few options to eat in/around the hotel.

Will was the best with great sense of humor. Helped us with all our questions and needs! The room was exceptionally clean and comfortable. Located close to train station for quick access. Highly recommend. Our stay was from July 28 to August 6, 2026.

Clean, convenient, friendly, and the washer/dryer is key!