Jerada Kid friendly Vacations

Good service and convenient location

For the price we paid, it is below expectations. Bathroom was not in perfect conditions, food is not excellent, tye hallway is cary and smelly…

Everything was super, really happy with our stay. The only blemish was the shower which refused to work for us!

Lovely hotel. My daughter enjoyed the swimming pool. We also enjoyed the breakfast buffet, nice range to choose from. There is building work going on currently but we were not disturbed by that.

We stayed at Riad Jona for three nights and found several aspects of the property genuinely enjoyable. The riad is beautifully decorated, centrally located, and very convenient for exploring Marrakech. Our room was spacious and clean, and the staff were generally friendly and helpful throughout our stay. We also thoroughly enjoyed the massage itself, which was excellent. However, there were a number of issues that affected our overall experience. Unfortunately, we had no hot water for two of the three nights. Although we were offered a room change on the final night, the inconvenience had already impacted our stay. The first room we were assigned also had an unpleasant sewage-like smell, which was disappointing. There were also some unusual and avoidable service concerns. At 11 p.m. one evening, we were asked to settle the bill because the card machine “might not work” the next morning, which felt inconvenient and unnecessarily stressful. When the bill arrived, we noticed an erroneous charge for an extra coffee, and a miscommunication resulted in an overcharge for the massages. We were also meant to receive a complimentary bottle of wine, which was never provided. Additionally, although the massage itself was very good, the therapist arrived slightly late. Riad Jona has a lot of potential thanks to its charm, location, and overall ambiance, but more consistency and attention to detail would significantly improve the guest experience.

For the price we paid, it is below expectations. Bathroom was not in perfect conditions, food is not excellent, tye hallway is cary and smelly…

Everything was super, really happy with our stay. The only blemish was the shower which refused to work for us!

Lovely hotel. My daughter enjoyed the swimming pool. We also enjoyed the breakfast buffet, nice range to choose from. There is building work going on currently but we were not disturbed by that.

Good service and convenient location

For the price we paid, it is below expectations. Bathroom was not in perfect conditions, food is not excellent, tye hallway is cary and smelly…

This is a strategic place and it’s clean and accessible to people with special needs. Private transportation is easy to get. The staffs are so friendly specially Soukana who was willing to help us all the way through. Thank you Everyone for making our stay memorable.