Great Barrier Reef Honeymoon Vacations

If I could give this place zero stars I would. First, it was very hard to find the location because there is construction outside. When I finally found the place, there was one person at the desk who was extremely rude and condescending. She made fun of the way I spoke (mimicked me). I was in shock. I had already prepaid for the hotel so I didn't know what to do. I figured I would let it go since it's one night. I asked about parking - she said can't give me parking until I checked in. So I checked in and then after I paid for parking - she said she didn't have anymore key cards to the parking garage. She told me that every time I would need to go in or out of the garage I would need to come into the hotel and tell them and they would meet me at the garage (!) I asked politely how does this work if there's only one person at the desk. and where do I park to call you to help me with the garage (since there's no parking - only construction - outside the hotel). That set her off in an angry tirade. I was afraid for my safety at this hotel with this person in charge. I called my friend that I was meeting - she came over a few minutes later and I told her what happened. We checked the room - which had an intense chemical odor - can't breath. She refused to let me talk to a manager and refused to refund. It was such a twilight zone experience. STAY AWAY FROM THIS HORRID PLACE.

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

Everything was neat and clean. Staff is very helpful. Great service

Very clean nice people nice bar

Great hotel stayed a few times

Everything was neat and clean. Staff is very helpful. Great service

TV remote does not change channels well. got new remote and it was marginally better. there is a huge lag before channel changes, sometimes it does not change till you do it twice or thrice. TV was a little annoying the way it worked.

热情、体贴

New hotel, extremely clean, lovely staff, bedroom superb, hotel amenities, top notch. We loved it

The room looked ok but when I checked the bed. There were bed bugs in the mattresses. The room smelled like mildew as well. I will not recommend anyone stay there. That’s why I left and went to another hotel.

TINY room. No place for suitcases. No place for toiletries in bathroom. View was of peeling paint of building about 10 feet away. Pillows smelled bad. Mattress like a board.

Better than our expectations, all across the board.