Kennet & Avon Canal Trail Golf Vacations

Positives: - Modern hotel with beautiful/classic decor - Still feels very much new, I.e very soft carpets, everything in excellent condition - Polite staff - Less than 5 min walk to closest Tube station, which connects to Piccadilly Line - Good check out time - Beautiful garden with nice seating Areas of Improvement: - The rooms are not quiet at all. We could easily hear people shouting, even sneezing from the street throughout the night. A couple in the room next to us were on FaceTime to a family member and we could hear every single word both they and the family member said. This may not have mattered that much if it wasn’t very early in the morning and we needed sleep. - There are no black out curtains, which means in summer in the UK the light starts to shine through from 4 am, which can make it hard to sleep. - Aircon whilst on, is very hard to use (for 26 year old who travels to many places). This meant it was very hot throughout the night. - The area the hotel is situated in, isn’t the best and I wouldn’t feel safe walking here alone. - Small matter of preference…. But the bar could do with serving more of a variety of drinks. Cocktail list doesn’t have any classic cocktails and are quite obscure choices. We wanted to have a nice drink before we left but ended up having a Coke because the menu was pretty poor.

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

Excellent location. Easy access from LHR. EASY tube to all London.

Clean and quiet. Wonderful breakfast. Wonderful women working the breakfast. Very kind and helpful. Always smiling. Great air conditioning and elevator! Loved that I was able to fill my water bottle everyday in the lobby. Thank you! Will recommend to others!

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

Super friendly employees and beautiful facilities.

Hotel was very nice with very large rooms. Everything was good, rooms just need alttle TLC and refreshing. Hotel close to a few Underground Stations and basically around the corner to the British Museum.

Quiet. Quaint. Great location between two tube stations. Friendly staff. Smelled nice.

The location is really convenient. We got a very noisy room (011), and there are people outside from early morning making noise. The bed was not the best, and there's a bump at the header. The breakfast is good, but a little bit expensive.

I booked this last minute when another hotel booking fell through. All I knew was that I liked the area it was in and needed a place to sleep but I was so pleasantly surprised by how nice and cute it was. Highly recommend for solo travelers!

Great hotel in a great location. Very happy with the service as well as the accommodations. Air conditioning worked very well!

Great standard of hotel, above it's class compared to other recent European hotels we have been at.