Russian River Valley Fishing Vacations

Room was nice. Bed was comfortable. Check-in staff was very polite and professional. The property was beautiful and close to lots of shops and restaurants at the Wharf.

Nice hotel overall. Some parts are dated could be upgraded or updated. Room was nice size and cozy but shower and sink both plumbing was not good. The breakfast was excellent and the service was very nice and customer focused at Fuego. Easy checking process and not bad pricing but the parking overnight rate of $45 is excessive.

Loved everything ..was absolutely stunning. Only thing, the bag holding the toilet paper was like a rubix cube …and was really hard to get out! Other than that? I would definitely stay there again!

This was my second stay at the Fairmont. My first stay was 5 stars all the way. The second time my room was tiny, the toilet ran, the bed was lumpy and uncomfortable, I called twice to the front desk for help or even acknowledgement of my situation. No return call or outreach. For the price I paid, it was not great customer service. Don’t know if I’ll return. I do believe the primary problem was they were booked up and understaffed. Disappointing.

It was a great stay . I wish they have extended pool hours

It was an amazing experience that my wife and I will never forget!

Pros: - Excellent location right in Beverly Hills, about 5-minute walking distance from Beverly Dr and Rodeo Dr. - Affordable room rate, considering the location in Beverly Hills - Spacious room - Renovated bathroom, with Japanese-style toilet (water jet, etc.) - Very comfortable bed - Front desk staff member Monica is outstanding; very customer-focused and helpful (unlike some of her colleagues) Cons: - Hotel is dark and uninviting, needs a complete makeover - No restaurant in hotel - Paint inside room is dated and needs a good refresh - Flooring in hallways is being renovated, causing noise - Despite having been renovated, the bathroom is quite dark and the room in general is not inviting - Mini-fridge in my room was very noisy at night and prevented me from sleeping until I unplugged it. All in all, good value if you want to stay in the heart of Beverly Hills, but if you’re looking for feeling cozy in your room and having a restful night, this might not be for you.

All was as expected, a really nice stay

So the room is clean and nice but there was a LOUD speaker for an event going for hours downstairs and then yelling, music, and car alarms in the street past 3AM. The room felt like a motel (opened to the outside). All of this would have been fine but it was so expensive and the parking was $45/day. A little bit of a disappointment.

It was a very pleasant stay. A virtual front desk and a home feel to the room was very pleasant.

Pros: - Excellent location right in Beverly Hills, about 5-minute walking distance from Beverly Dr and Rodeo Dr. - Affordable room rate, considering the location in Beverly Hills - Spacious room - Renovated bathroom, with Japanese-style toilet (water jet, etc.) - Very comfortable bed - Front desk staff member Monica is outstanding; very customer-focused and helpful (unlike some of her colleagues) Cons: - Hotel is dark and uninviting, needs a complete makeover - No restaurant in hotel - Paint inside room is dated and needs a good refresh - Flooring in hallways is being renovated, causing noise - Despite having been renovated, the bathroom is quite dark and the room in general is not inviting - Mini-fridge in my room was very noisy at night and prevented me from sleeping until I unplugged it. All in all, good value if you want to stay in the heart of Beverly Hills, but if you’re looking for feeling cozy in your room and having a restful night, this might not be for you.

Spacious room. Clean. Sofa is old and have stains. Coffeemaker in the room would be great instead of just at the lobby.