Balkan Mountains Cheap Vacations

Dated and a tiny bit dusty but other than that a great place for a quick stay that’s very conveniently located.

not exceptional, but had safe parking for my friends' car.

This was my second time staying at the hotel and I was very happy with everything again, definitely will be going back in the future. Great location, service and amenities!

Picked this hotel as it was a bit quirkier than others that are more centrally based and part of chains. Room was good and spacious. AC worked like a dream and was easily controllable from within the room. Wifi was solid and worked EVERYWHERE in the hotel. Food and drinks at the rooftop restaurant were very good (although the view is not as described on the website). Breakfast was limited but was enough and did the job. All staff, including the cleaners and those working the breakfast area were very nice. Reception staff were excellent. Pool area was good. Had an issue with neighbouring guests but was handled professionally by reception staff. Hotel website says there is 'zero tolerance' and a 'one warning' approach, but this family had multiple complaints about them over the course of the week from multiple guests but were allowed to stay. Snack options (vending machine perhaps) would be good as the hotel bar was closed the whole time we were there (there is a small 24 hour shop just over the road). Pool flooring area is EXTREMELY slippery when wet and mandatory swimming caps is a silly rule they enforce. Also, a lot of guests were intent on just doing lengths in the pool, so there is limited time to just chill in the pool (although we found it to be fairly quiet in the afternoons).

Very friendly and helpful staff. Good selection at breakfast. Great location very close to the main shopping street.

Picked this hotel as it was a bit quirkier than others that are more centrally based and part of chains. Room was good and spacious. AC worked like a dream and was easily controllable from within the room. Wifi was solid and worked EVERYWHERE in the hotel. Food and drinks at the rooftop restaurant were very good (although the view is not as described on the website). Breakfast was limited but was enough and did the job. All staff, including the cleaners and those working the breakfast area were very nice. Reception staff were excellent. Pool area was good. Had an issue with neighbouring guests but was handled professionally by reception staff. Hotel website says there is 'zero tolerance' and a 'one warning' approach, but this family had multiple complaints about them over the course of the week from multiple guests but were allowed to stay. Snack options (vending machine perhaps) would be good as the hotel bar was closed the whole time we were there (there is a small 24 hour shop just over the road). Pool flooring area is EXTREMELY slippery when wet and mandatory swimming caps is a silly rule they enforce. Also, a lot of guests were intent on just doing lengths in the pool, so there is limited time to just chill in the pool (although we found it to be fairly quiet in the afternoons).

Staf is mostly on point. Attentive Speaks englush.Needs to work on hospitality Room: Needs attention to cleanliness overall. Comfortable beds, but with short sheets. Cable TV: 3,4 Western channels Only, No movies on demand. Shower, bathroom: Great Closet, bar area: Greatly appointed, functional Room service: fast, delitious food, excellent service. Breakfast: A disaster. Check out: Fast, efficient Parking: 3 small parking lots. not enough and tight to park.

not exceptional, but had safe parking for my friends' car.

I had a great stay at B1 City Hotel in Sofia. The room was excellent—comfortable, well maintained, and always spotlessly clean. Housekeeping did a great job throughout my stay. The breakfast buffet was a real highlight: plenty of variety, fresh options, and everything was delicious. Overall, a very pleasant experience and great value. I’d definitely stay here again.

This was my second time staying at the hotel and I was very happy with everything again, definitely will be going back in the future. Great location, service and amenities!