Udo Beach Vacations

The hotel is average. They provide some toiletries, towels, and 2 water bottles. There is a pool. But, to use the pool, you have to rent a towel for 2,000 KRW and a swimming cap for 3,000 KRW per person. The hairdryer did not have a wall mount and the nozzle attachment kept falling off. It takes 5,000 KRW for each the washer and dryer.

Very nice staff and good food.

Beautiful hotel, it's a little old but very clean. The room is very spacious compared to other hotels. The only con is that you have to pay for access to the gym and they close the pool early at 6:00pm. Ironing is also provided if you ask at the front desk.

Overall the property is very nice and well-kept. Our room, while on the small side, had a stunning view of the water and was comfortable and clean. All of the staff were friendly and helpful. Few speak English so communicating was tough. The breakfast buffet was very nice-plenty of options. I had 2 issues. First the check-in process was bizarre. I travel all over the world and never encountered this process. We arrived at 2:30 and were told check-in wasn’t until 3 pm. No problem. We left our bags and went to walk around the property. As we walked into the property staff ran after us and said no, we had to wait in the lobby until we were checked in. We said okay. They handed us a number and said we were number 21 and it would be about 90 minutes to 2 hours before they got to us. I asked if we could go to the pool in the meantime and they said no. At this point we had been traveling for 12 hours, were very tired and wanted to relax. I asked the registration associate if I was understanding correctly that we had to sit for 2 hours in the small lobby and wait to be called even though no staff were checking anyone in- he said yes. I then said I had clearly made a booking mistake and I was going to find another hotel. At that point they checked me in. I felt very guilty but relieved. Second issue-no service at pool, just a walk-up snack shop with limited options and 2 wine choices. Also no concierge.

Not many korean places to eat around.

Clean and nice property

It was okay, but unfortunately didn’t have the “wow” factor we were hoping for—especially as we were on our honeymoon. The service felt average and didn’t match the hype we’d seen online, particularly from influencers. It met the basic expectations, but overall, it fell short of what we anticipated. One highlight was the thoughtful touch of welcome fruits and complimentary drinks, which we genuinely appreciated. The infinity pool area was underwhelming, with limited seating options. When we approached staff about where we could sit, the response was abrupt and lacked the warmth you’d expect from a 5-star hotel. Many of the “premium” lagoon-style booths required extra payment, and the remaining options—mostly bean bags—felt like a cost-cutting choice that didn’t match the luxury branding. Staff interactions overall were impersonal. It felt like guests were treated more like numbers than valued individuals. For a hotel that markets itself as five-star, the customer service lacked polish and care. There was no effort to make the stay feel special, which was especially disappointing given we were on our honeymoon. At best, I’d rate the service a 2-star for effort in attempting to deliver a customer experience. If exceptional service is important to you, we’d recommend considering The Shilla just up the road from experience. Given the choice again, we wouldn’t choose Parnas. The perfume used in the lobby was overwhelming strong and not subtle.

It was away from the bustling city. Peaceful and quiet!

The hotel is average. They provide some toiletries, towels, and 2 water bottles. There is a pool. But, to use the pool, you have to rent a towel for 2,000 KRW and a swimming cap for 3,000 KRW per person. The hairdryer did not have a wall mount and the nozzle attachment kept falling off. It takes 5,000 KRW for each the washer and dryer.

Overall the property is very nice and well-kept. Our room, while on the small side, had a stunning view of the water and was comfortable and clean. All of the staff were friendly and helpful. Few speak English so communicating was tough. The breakfast buffet was very nice-plenty of options. I had 2 issues. First the check-in process was bizarre. I travel all over the world and never encountered this process. We arrived at 2:30 and were told check-in wasn’t until 3 pm. No problem. We left our bags and went to walk around the property. As we walked into the property staff ran after us and said no, we had to wait in the lobby until we were checked in. We said okay. They handed us a number and said we were number 21 and it would be about 90 minutes to 2 hours before they got to us. I asked if we could go to the pool in the meantime and they said no. At this point we had been traveling for 12 hours, were very tired and wanted to relax. I asked the registration associate if I was understanding correctly that we had to sit for 2 hours in the small lobby and wait to be called even though no staff were checking anyone in- he said yes. I then said I had clearly made a booking mistake and I was going to find another hotel. At that point they checked me in. I felt very guilty but relieved. Second issue-no service at pool, just a walk-up snack shop with limited options and 2 wine choices. Also no concierge.

Not many korean places to eat around.

The hotel is average. They provide some toiletries, towels, and 2 water bottles. There is a pool. But, to use the pool, you have to rent a towel for 2,000 KRW and a swimming cap for 3,000 KRW per person. The hairdryer did not have a wall mount and the nozzle attachment kept falling off. It takes 5,000 KRW for each the washer and dryer.

Location is dirty not convenient. Not many varieties restaurants.

The location was great since it was close to the Jeju airport but the hotel is older.