South East Division Beach Vacations

Most of the staff were very helpful and friendly. One staff member was very unprofessional; he saw us lining up at the front desk and just ignored us until another staff told him to help us. Our room was very damp and it was uncomfortable to sleep in.

Great stay and location to train station.

In theory, the location is good. We flew into terminal 4 and had a terrible time getting to the hotel. Too long of a walk per Google Maps. The WhatsApp number provided by the hotel is for a customer service chatbot that gives imprecise information. We were instructed to take the airport shuttle to terminal 2 and follow the signs to the hotel. No signage anywhere, but we could see the hotel across the Very Busy access road into/out of the airport. A few more inquiries with the chatbot and finally just wandering around took us to terminal 3 via the light rail train. The hotel side entrance is just around the corner from the terminal 3 light rail platform. The room was very comfortable but expensive. We booked here specifically because we had an early morning flight the next day. In hindsight, it would probably have been easier and cheaper for us to book a hotel away from the airport and simply take a taxi each way. In the future, this is probably the approach that I will take. The hotel is within a 10-min walk of lots of restaurants and shopping.

In theory, the location is good. We flew into terminal 4 and had a terrible time getting to the hotel. Too long of a walk per Google Maps. The WhatsApp number provided by the hotel is for a customer service chatbot that gives imprecise information. We were instructed to take the airport shuttle to terminal 2 and follow the signs to the hotel. No signage anywhere, but we could see the hotel across the Very Busy access road into/out of the airport. A few more inquiries with the chatbot and finally just wandering around took us to terminal 3 via the light rail train. The hotel side entrance is just around the corner from the terminal 3 light rail platform. The room was very comfortable but expensive. We booked here specifically because we had an early morning flight the next day. In hindsight, it would probably have been easier and cheaper for us to book a hotel away from the airport and simply take a taxi each way. In the future, this is probably the approach that I will take. The hotel is within a 10-min walk of lots of restaurants and shopping.

Most of the staff were very helpful and friendly. One staff member was very unprofessional; he saw us lining up at the front desk and just ignored us until another staff told him to help us. Our room was very damp and it was uncomfortable to sleep in.

Great stay and location to train station.

Great stay and location to train station.