Southern Region All inclusive Vacations

The staff was polite and it was overall a great and clean hotel!

Apartment was neat and clean. The wa

Great location, great rooms. Efficient staff.

This hotel is beautiful, room is beautiful and the mini bar included is a very nice touch. My one complaint is access! The maps don’t take you to the right location and they have no signage that can be seen from the driving areas. Also having to pay for parking in a huge annoyance. I loved the hotel but if I was staying multiple nights I would not stay here again because 12 hours a day parking fees adds up and Iceland is already crazy expensive.

The hotel was perfect for our honeymoon! The staff went out of their way to make sure everything was amazing and left a complimentary note and gifts in our room. The views were stunning and nice and private. The breakfast was so tasty and great having it in our room. All the staff were so helpful, suggesting places to visit and sorting out anything we needed. Would definitely recommend!

This really did not look, feel, or operate like a 5 star hotel. Rooms are not soundproofed and have wood floors so light sleepers beware. The design of the rooms was advertised as a selling point but the room was quite bare and felt like any other Marriott. In the bathroom, the shower is not separated at all from the rest of the bathroom (no glass, wall, or curtain), so water gets everywhere (and we were careful to try to keep the floor dry). It's literally a shower head right next to the toilet -- such an ill-conceived, poorly-arranged setup. The restaurant had a somewhat limited menu and the staff, though pleasant, were awfully forgetful. We had to ask for the bill 3 times and one of the dishes I ordered never arrived. You have to pay to access the spa, which is a strange policy that I've never encountered at another hotel (and I've traveled to 25+ countries). The staff were the highlight of the stay as they were all quite friendly, but the property and amenities are overrated and woefully overpriced. You can get the same service and much nicer rooms at the hilton for literally half the price. Also, the entrance to the hotel is at the back of the building and many tours aren't able to pick you up there, so you'll have to walk to a bus stop for many pickups.

Every detail was attended to. The staff were articulate, friendly, and knowledgeable. The hotel design and architecture is beautiful, clean and functional. The spa and lagoon are world class. Worth every penny for a memorable experience.

The Grandi was great. My only complaint is that I wish they had more options at breakfast.

Excellent service especially those who works at the reception.

Great hotel with regards to room,breakfast, staff,check in/out,location..bus stop 13 outside and the all important trips pick up bus stop 12 a few minutes around the block. Never had time to use the excellent spa area as was only on a short break.