Basso Veronese All inclusive Vacations

Courteous staff. Excellent location, just off the busy area but on spot for quick access. For me a great location for exploring Venice. Clean rooms

The hotel is really beautiful, service is great, room is big, clean, has all the amenities. Food is super delicious and great variety for breakfast or dinner. Had little confusion for the extra charge for SPA, so be aware it cost extra, but in Expedia site its not really visible, so needs to be updated. But SPA is worth visiting, really great. Overall enjoyed our stay, thank uoy to reception team for being so helpful and welcoming, bar and restaurant staff for their great service.

Just everything was amazing

The hotel is really beautifully decorated, keeping up with Venizian style, spacious and clean. The reason for lower rating are the following: 1/no complementary water in the room (small water bottles available in mini bar for €8!). Water is such a basic necessity I would have expected from a 5* hotlel, 2/ no kettle not coffee machine in rooms, 3/ Cleaning staff was entering our room every evening without knocking and didn't speak English.

Amazing and beautiful place close and yet far from all the commotion. Beautiful and clean rooms, great friendly service and decent breakfast. Highly recommend

Just everything was amazing

The hotel is really beautifully decorated, keeping up with Venizian style, spacious and clean. The reason for lower rating are the following: 1/no complementary water in the room (small water bottles available in mini bar for €8!). Water is such a basic necessity I would have expected from a 5* hotlel, 2/ no kettle not coffee machine in rooms, 3/ Cleaning staff was entering our room every evening without knocking and didn't speak English.

good location with very nice rooms and a reasonable price, slightly on the higher side for the amenities they have

Staff was really nice, room was cleaned daily, view from the restaurant is top tier. The negative was that the room was extremely small, with the beds almost touching each other , otherwise you could not fit two beds in there. I was also supposed to receive a bottle of wine per check in, and I was given a personal size bottle of prosecco upon my request, which felt like false advertising . The staff was always pleasant, and the view from the restaurant is lovely. The walk to the duomo is about 15 minutes.

The hotel is really beautiful, service is great, room is big, clean, has all the amenities. Food is super delicious and great variety for breakfast or dinner. Had little confusion for the extra charge for SPA, so be aware it cost extra, but in Expedia site its not really visible, so needs to be updated. But SPA is worth visiting, really great. Overall enjoyed our stay, thank uoy to reception team for being so helpful and welcoming, bar and restaurant staff for their great service.

Pros: Staff was great and breakfast was good - lots of options. Nice area. Hotel and rooms were very clean. Cons: We were awakened at 8am one morning by housekeepers moving furniture in the rooms just above us. When I spoke with them, they said "we're sorry, but this is the time when we have to clean." In other words, "sorry, not sorry." Cleaning is one thing, but it sounded like they were literally throwing furniture around, making as much noise as possible. The heat didn't work... we tried to adjust the heat up to 23 or 24 C but it would not go above 22 and we didn't get the sense that there was heat coming out of the air condition unit in any event - the fan would blow all night but the air coming out was not warm. There was nowhere in the shower to put soap or shampoo/body wash. You had to either balance it on the door frame or put it on the ground, which seemed unsanitary.

Excellent hotel, good breakfast , lovely staff, good location, would definitely go back

Very spacious room and good amenities.