Gippsland All inclusive Vacations

Check-in process was atrocious... notified in advance about my time of arrival and was informed I'd be met at the office. Upon arrival, the office was shut (no one stated this before) and I was told I'd been messaged on What's app. As an international traveller not using data roaming, this didn't come through... Finally made it to the apartment - the internet needed (you guessed) mobile data to view the passcode (?!?) and instructions for aircon were for a different apartment. Very frustrating that this info couldn't have been provided in advance Also, gym access is only for residents as an induction is needed... again not as advertised Pool area is nice though and apartment had great views over the river

Great location and every staff member was kind and helpful. We booked a 2 bedroom apartment as we have a toddler who is just learning to walk and it was the perfect space for her to walk around and explore. The lolly buffet was appreciated at the end of the day when walking the city. I will stay here when visiting Melbourne in future.

Excellent place , outstanding staff

Beds are very comfortable and the hotel is in a great location of the city

Location was great, convenient.

The spa bath in the room was tiny, smaller the my standard tub at home, with a shower over it. It wasn't very high standard. The room was made up on after night 1, thought dirty cups were left behind and bathroom amenities were not replenished. Generally the room was comfortable, though for the prove point was disappointed with the finishings

Great property in good location.

The rooms are large and decorated in the heritage style expected for this hotel. I stayed for the architecture of this hotel and was somewhat disappointed with my stay. Only one staff member was on reception and dealing with some complex issues for another customer. The wait was long after delayed flights. Was given a room with twin beds despite travelling solo. The tv service was out & no menus available in for room service that closed shortly. Once ordered down at reception, salad arrived quickly and was delicious. I wish I could’ve stayed more than one night and had a better first impression.

Room clean lack of cooking utensils and an oven rack Reception staff pleasant to deal with

Beds are very comfortable and the hotel is in a great location of the city

Excellent place , outstanding staff

Room clean lack of cooking utensils and an oven rack Reception staff pleasant to deal with

Excellent place , outstanding staff

Great location and every staff member was kind and helpful. We booked a 2 bedroom apartment as we have a toddler who is just learning to walk and it was the perfect space for her to walk around and explore. The lolly buffet was appreciated at the end of the day when walking the city. I will stay here when visiting Melbourne in future.